Payments Product Manager

Join to apply for the Payments Product Manager role at Crown Agents BankCompany DescriptionCrown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.Job DescriptionA Payments Product Manager will lead the end to end development of new products and features for our cross-border payments and FX solutions. You will work closely with clients and stakeholders across the bank to prioritise, define, and build new products and features. We\’re looking to bring someone on board who can work with customers and our exceptional engineering team to deliver an outstanding payments offering serving our clients across the world.The Role Planned To Cover The Following Areas

Development of new payments capabilities across the end-to-end payments offering including payments processing, digital client servicing, and cross-currency paymentsLead CAB\’s payment product client experience, orchestration, transactional FX and cross-currency payment offeringDelivery of API enhancements to support new client featuresUnderstand and define product priorities and commercial benefitsUnderstand and contribute to CAB product strategy and target state objectives, using this to guide focus and priorities for transformation initiativesUnderstand current and future client needs, and competitor propositions, to define product requirements for CAB\’s end to end payments product offeringUndertake and commission analysis to inform proposed roadmap priorities, considering commercial and strategic benefits and costs.Drive communication and collaboration between teamsLiaise cross functionally within the bank to ensure payments products are fit for purpose as the bank scales and to meet our commercial objectivesDrive buy-in across the bank for proposed changes, involving relevant stakeholders from initiation, requirements gathering, prioritisation, approvals, testing, introduction to service and beyond.Definition of payments product requirementsWork closely with all functions to gather requirements and write detailed specification documents for the teamEngage in end to end system thinking to ensure overall payments offering meets client and CAB needsAct as owner of the product offering, nurturing and developing capabilities, documentation, support and interactions with other CAB productsOversee iterative delivery of new payments capabilitiesLead delivery of roadmap items, often working through others to deliver a scalable, fit for purpose payments offering to clients.Qualifications

Bachelor\’s Degree or Equivalent3+ years product management experience, writing specs for complex features and systemsHave digital payments and ideally cross-border payments experienceStrong written and spoken communication skillsGood strategic thinking, commercial acumen, and product intuitionExperience working with both cutting edge and legacy technology systemsComfortable working in a regulated environment and able to work cross-functionally to launch new products & featuresAbility to analyse quantitative data and use it to inform decision makingAdditional Information

Hybrid workingContributory personal pension planLife Assurance – 4 times annual salaryGroup Income ProtectionPrivate Medical InsuranceDiscretionary BonusCompetitive Annual Leave2 Volunteering DaysBenefit Hub

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