At a Glance
- Tasks: Repair and service furniture in customers' homes, ensuring top-notch customer satisfaction.
- Company: Join DFS, a leading brand dedicated to making homes feel special.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values customer experience and craftsmanship.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Great opportunity for hands-on work and developing practical skills.
The predicted salary is between 24000 - 36000 £ per year.
As a Furniture Repair Technician/Service Manager, you'll have the opportunity to showcase your skills by visiting our valued customers' homes and conducting repairs as needed. Putting the customer at the forefront of everything you do, you'll ensure an unparalleled experience with each interaction.
About DFS: It takes a whole lot of passion to be at the centre of what makes a house feel like home.
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician/Service Upholsterer
✨Tip Number 1
Familiarise yourself with common furniture repair techniques and upholstery methods. Being knowledgeable about the latest trends and materials will not only impress us but also show your commitment to the role.
✨Tip Number 2
Practice your customer service skills, as this role is all about creating a positive experience for our customers. Think of ways to demonstrate your ability to handle various customer scenarios effectively.
✨Tip Number 3
Prepare to discuss your previous experiences in similar roles during the interview. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Tip Number 4
Show enthusiasm for the brand and its values. Research DFS and be ready to explain why you want to be part of our team, as we value candidates who align with our mission to make homes feel special.
We think you need these skills to ace Furniture Technician/Service Upholsterer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Furniture Technician/Service Upholsterer. Highlight your relevant skills and experiences that align with customer service and repair work.
Tailor Your CV: Customise your CV to reflect your experience in furniture repair and customer service. Use specific examples that demonstrate your ability to handle repairs and provide excellent customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for furniture repair and your commitment to customer satisfaction. Mention any relevant qualifications or experiences that make you a great fit for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at DFS Furniture Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with furniture repair and upholstery techniques. Bring examples of your previous work or even photos to demonstrate your skills and attention to detail.
✨Emphasise Customer Service
Since the role focuses on customer interaction, highlight your ability to communicate effectively and provide excellent service. Share specific examples of how you've gone above and beyond for customers in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach challenges during repairs. Employers appreciate candidates who can think on their feet and find solutions quickly, so have a few scenarios ready to illustrate your problem-solving skills.
✨Research the Company Culture
Understanding DFS's values and mission will help you align your answers with what they are looking for. Show that you are not just interested in the job, but also in being part of their team and contributing to their goals.