Resident Liaison Officer (Planned & Regeneration)

Resident Liaison Officer (Planned & Regeneration)

Permanent Full Time, 40 hours per week.

About the role

As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. You will foster positive relationships with residents, address their concerns and ensure their needs are met. You will provide first‑class liaison and administrative support to our project team in a professional and efficient manner.

About you

• Experience as a Resident Liaison Officer or similar project administration with a main contractor for planned works.
• Relevant experience within a social housing environment (advantageous).
• Experience with EasyBOP and SHDF, and a Level 3 in Customer Service or equivalent (desirable).
• Must live within a reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.
• Willing to travel between sites as required.

Benefits

• Company Car / Allowance
• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1,000 employees, we build a culture that puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

We encourage you to apply as soon as possible as we may close this advert early due to a high volume of suitable candidates.