Solution Delivery Manager - North

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

Do you thrive in complex environments, leading teams and driving meaningful change? As aSolution Delivery Manager – North, you’ll lead a regional team to deliver customer projects and opportunities that transform healthcare delivery. You’ll play a pivotal role in shaping the future of diagnostics, ensuring our customers receive exceptional service and solutions that make a real difference.

Working in a highly collaborative and cross-functional environment, you\’ll coach and support your team to drive successful implementation across a variety of high-value, complex projects—all while fostering a culture of ownership, development, and accountability.

What You’ll Be Working On

• Leading and developing a high-performing regional team focused on delivering customer projects and transformation initiatives.

• Overseeing project and tender prioritisation in alignment with business and customer needs.

• Managing resources and operational costs efficiently while maintaining delivery excellence.

• Acting as the key escalation point for customer-critical issues, ensuring resolution and continuous improvement.

• Engaging with senior leaders across the organisation to align on delivery capacity and capability.

• Championing governance and adherence to Roche project methodologies and frameworks.

• Coaching and mentoring your team to grow their capabilities and deliver outstanding outcomes.

• Representing the region in cross-functional strategic discussions and transformation planning.

Who You Are

You\’re a purpose-driven leader with a strong background in managing complex customer-facing projects, ideally within healthcare or diagnostics. You enjoy building and leading teams, navigating ambiguity, and influencing stakeholders across all levels.

You bring:

• Proven leadership experience in a delivery-focused role, ideally within diagnostics or healthcare.

• Strong people management skills and a coaching mindset.

• Expertise in stakeholder management and influencing across matrix environments.

• A strategic yet hands-on approach—you\’re as comfortable setting direction as you are rolling up your sleeves.

• High resilience, adaptability, and a proactive mindset.

• Excellent communication skills with the ability to translate technical topics into accessible language.

• A relevant tertiary qualification (HNC/HND minimum), with higher education in business, science, or engineering preferred.

• A full driving license and flexibility to travel regionally.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

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