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- Tasks: Be the first point of contact for customers and manage hire orders.
- Company: Join a leading provider of plant and tool hire in the construction sector.
- Benefits: Enjoy a salary up to £30k, 20 days holiday, and no weekend work!
- Why this job: Become part of an award-winning team in a friendly environment.
- Qualifications: Experience in hire management or related industries is preferred but not essential.
- Other info: This role offers a discretionary bonus and a chance to grow your career.
The predicted salary is between 24000 - 36000 £ per year.
Be the customer's first point of contact and work on your own initiative in this brand new Hire Controller opportunity! Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wakefield as a Hire Controller.
Responsibilities of the Hire Controller:
- Make proactive calls to existing and lapsed customers ensuring a high level of customer service is delivered.
- Deal with customer queries and orders for hire in a professional and courteous manner and accurately input this onto the system.
- Process the on/off hire requests, ensuring the equipment is delivered/picked up within the agreed time frame.
- Invoice customers for all work done including breakdowns and resolve any invoice queries.
- Support the operations/management team as well as liaise with other departments.
- Report and complete any paperwork for thefts/loss or damage of the hire equipment.
This is a highly rewarding company that supplies their very own hire equipment to many construction suppliers across the country. They are urgently seeking a Hire Controller to become a part of their award-winning team.
Minimum Requirements:
To be invited to an interview for this role you may have previously worked as a Service Manager, Plant Controller, Plant Manager, Hire Manager, Hire Controller, or Hire Desk Controller. It is also beneficial to have previous experience working within the following industries: plant hire, tool hire, builders merchants, powered access, fleet management, crane hire, and material handling, but this is not essential.
Benefits of this Hire Controller role include:
- Salary up to £30k.
- 20 days holiday + Bank Holidays!
- Working in a friendly environment.
- No weekend work.
- Discretionary bonus.
Does this Hire Controller role sound like something you're looking for? APPLY TODAY!
Hire Controller employer: Path Recruitment Ltd
Contact Detail:
Path Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the construction and civil engineering sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for common interview questions specific to customer service and hire management. Think about scenarios where you've successfully handled customer queries or resolved issues, as these examples will showcase your skills effectively.
✨Tip Number 4
Research the company thoroughly. Knowing their values, recent projects, and company culture will allow you to tailor your responses and show how you can contribute to their success as a Hire Controller.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hire Controller. Highlight your relevant experience in customer service and any previous roles that align with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Hire Controller position. Emphasise your ability to handle customer queries, process orders, and manage invoicing accurately.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your initiative and customer service skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Path Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and recent achievements in the plant and tool hire industry. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
As a Hire Controller, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer queries or complaints, showcasing your ability to provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing an on/off hire request. Think through potential scenarios and how you would respond effectively.
✨Highlight Relevant Experience
Make sure to discuss any previous roles that relate to the position, such as being a Service Manager or Plant Controller. Emphasise your familiarity with the plant hire industry and how your skills can benefit the team.
