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- Tasks: Help tenants find their dream properties and support landlords throughout the renting process.
- Company: KFH is London's largest independent property services group, managing over 15,000 units across the capital.
- Benefits: Enjoy uncapped commission, annual awards, skiing trips, and opportunities to give back to the community.
- Why this job: Join a collaborative team that values your experience and encourages innovative thinking in a dynamic environment.
- Qualifications: Proven track record in estate agency with outstanding communication skills and a passion for customer service.
- Other info: KFH promotes diversity and inclusion, ensuring a supportive workplace for all employees.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best.
We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
As a senior lettings negotiator, you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy, and to the final move-in day. Throughout this, you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH, we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Lettings Negotiator - Clerkenwell employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - Clerkenwell
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during any interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market, especially in Clerkenwell. Being knowledgeable about local developments and rental prices will show your commitment and expertise when discussing potential properties with clients.
✨Tip Number 3
Prepare to showcase your negotiation skills through real-life examples. Think of specific instances where you successfully negotiated deals or resolved conflicts, as this will highlight your capability to excel in the role.
✨Tip Number 4
Demonstrate your customer service excellence by preparing to discuss how you've gone above and beyond for clients in previous roles. KFH values exceptional service, so sharing these experiences will set you apart from other candidates.
We think you need these skills to ace Senior Lettings Negotiator - Clerkenwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction, to demonstrate your suitability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring value to KFH.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as negotiation, communication, and customer service. Use concrete examples to illustrate how you've successfully applied these skills in past positions.
Show Enthusiasm for the Company: Research KFH and mention what excites you about their approach to property services. Express your eagerness to contribute to their legacy and improve their operations as a Senior Lettings Negotiator.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a lettings negotiator in detail. Highlight specific examples of how you've successfully managed applicants, conducted viewings, and negotiated offers. This will demonstrate your capability and readiness for the senior role.
✨Emphasise Customer Service Skills
Since exceptional customer service is key in this role, share anecdotes that illustrate your ability to build relationships with clients. Discuss how you’ve gone above and beyond to ensure customer satisfaction, as this aligns with KFH's values.
✨Demonstrate Team Collaboration
KFH values collaboration, so be ready to talk about how you've worked effectively within a team. Provide examples of how you’ve shared knowledge or supported colleagues in achieving common goals, showcasing your ability to contribute positively to the workplace culture.
✨Prepare Questions About Company Culture
Show your interest in KFH by preparing thoughtful questions about their company culture and training programmes. This not only demonstrates your enthusiasm for the role but also helps you assess if the company is the right fit for you.
