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- Tasks: Create clear schematics and documentation for complex systems while collaborating with developers.
- Company: Join Acorn Insurance, a leading specialist in motor insurance with 40 years of experience.
- Benefits: Enjoy 31-35 days of annual leave, company sick pay, and mental health support.
- Why this job: Be part of a supportive culture that values diversity and offers career growth opportunities.
- Qualifications: Experience with Visio, document versioning, and understanding of application architecture required.
- Other info: Hybrid working available; must have at least one year left on your visa.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a creative Technical Author with an ability to create simple to understand schematics from complex systems, whilst showing their excellent attention to detail to day-to-day tasks. The Technical Author will be working closely with a group of developers on a variety of projects to understand data flows, system integrations and project structure. Alongside these tasks and projects, you will need to be self-motivated, with the ability to work under pressure to meet deadlines. The successful candidate will demonstrate their excellent communication and interpersonal skills through their work by documenting their solutions and creating templates and visualisations for the cross-functional teams to understand.
What you will be doing:
- Working closely with a group of developers on a variety of projects to understand data flows, system integrations, and project structure
- Specify the fundamental components of the solution
- Document to a standard Software Architecture Template including creating visualisations
- Detail Business rationale and how the solution addresses the need
- Clearly describe key features, functions and limitations
- Document the key design features and critical processes and 'need to know' aspects, to agreed standards
What we are looking for:
- Use of Visio or other tools to prepare flowcharts and data flow system schematics
- Experience with document versioning
- Ability to work within a code environment to document key aspects of design or functionality
- Ability to work with system architects and leads towards making pragmatic decisions on how to represent systems topologically
- Ability to understand requirements and conceive good application solutions
- Experience of GIT, Gitlab, Github, etc.
- Document versioning techniques/tools
- Experience of requirement gathering, analysis and specification
- Understanding of backend to frontend development
- Experience of build processes and technologies including CI/CD
- Understanding of application architecture
- Knowledge of the roles of different programming languages
- Markdown, markdoc, asciidoc, .Mdx, Sphinx (docs as code)
About Acorn Insurance: We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance, we provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance? Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. Some of the "your tomorrow" benefits you will receive include:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
- A wide network of mental health first aiders.
- Our very own reward and discount platform "Your tomorrow"
- Fresh fruit deliveries twice a week
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Regular Employment Engagement including ongoing competitions with fantastic prizes
All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.
At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Technical Author employer: Acorn Insurance and Financial Services Limited
Contact Detail:
Acorn Insurance and Financial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Visio for creating flowcharts and data flow schematics. Having a solid understanding of these tools will not only help you in your role but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of document versioning techniques and tools like GIT, Gitlab, or Github. Being able to discuss your experience with these systems during the interview will show that you can effectively manage documentation in a collaborative environment.
✨Tip Number 3
Prepare to showcase your ability to work under pressure by thinking of examples from your past experiences where you successfully met tight deadlines. This will highlight your self-motivation and time management skills, which are crucial for this role.
✨Tip Number 4
Since communication is key in this position, practice explaining complex technical concepts in simple terms. You might even want to create a few mock presentations or documents to demonstrate your ability to convey information clearly and effectively.
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Author. Familiarise yourself with the key skills mentioned in the job description, such as creating schematics, documenting solutions, and working with developers.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your proficiency with tools like Visio, GIT, and your experience in documentation and system architecture.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Use specific examples from your past work to demonstrate how you meet the qualifications for the role and your ability to work under pressure.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Acorn Insurance and Financial Services Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with tools like Visio for creating flowcharts and data flow schematics. Highlight any relevant projects where you documented complex systems, as this will demonstrate your ability to simplify intricate information.
✨Communicate Clearly
Since the role requires excellent communication skills, practice explaining technical concepts in a straightforward manner. Use examples from your past work to illustrate how you've effectively communicated with cross-functional teams.
✨Demonstrate Attention to Detail
Bring examples of your documentation work that showcase your attention to detail. Discuss how you ensure accuracy and clarity in your documents, especially when working under pressure to meet deadlines.
✨Understand the Company’s Needs
Research Acorn Insurance and understand their business model and values. Be ready to explain how your skills and experiences align with their goals, particularly in terms of providing high-quality insurance solutions.
