Technical Account Manager

Technical Account Manager

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support key customers in telecommunications and networking, providing excellent service.
  • Company: Join a global leader in Cybersecurity solutions with a strong team culture.
  • Benefits: Enjoy a hybrid work model with 3 days in the office and a focus on employee welfare.
  • Why this job: Be part of a supportive team that values hard work and innovative thinking.
  • Qualifications: Experience in telecommunications, networking, and project management is preferred.
  • Other info: Don't worry if you don't meet all criteria; we value the right attitude!

The predicted salary is between 36000 - 60000 £ per year.

We seek an experienced Technical Account Manager who has a background in telephony and networking to join our client based in Reading. The role is hybrid with 3 days in the office each week.

This is an excellent opportunity for a Technical Account Manager. You’ll be supporting a key customer, working for a company with a growing reputation in their field.

The Technical Account Manager will have a background in the telecommunications industry with core network experience. Any prior experience of working in the security sector would be welcome. We’re expecting the Technical Account Manager to be able to work as a Pre / Post Sales resource for the team, providing excellent service to the customer.

The Technical Account Manager will join a global market leader in providing trusted Cybersecurity solutions. The Technical Account Manager will contribute to a supportive team environment, which rewards hard work and innovative thinking. You’ll be joining an employer who has created an excellent team structure with a focus on employee welfare.

What’s Required?

  • Telecommunications background with core network experience
  • A good understanding and prior experience of lawful interception
  • Experience covering 1st-4th line network support / a technical background within networking
  • Eligible for UK Security Clearance
  • Technical account and project management experience, with pre and post sales experience would also be advantageous

The list above is important, but not as important as hiring the right person! So if you don't meet all of the criteria above, but feel the role is of interest, please apply or get in touch to discuss further.

So What’s Next?

If you are a Technical Account Manager currently, or looking to harness your career in this direction, and would like to know more about this excellent opportunity; apply now for immediate consideration!

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Contact Detail:

Corriculo Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Network with professionals in the telecommunications and cybersecurity sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the latest trends, which can give you an edge during interviews.

✨Tip Number 2

Familiarise yourself with the specific technologies and tools used in lawful interception and network support. Being able to discuss these in detail will demonstrate your expertise and commitment to the role.

✨Tip Number 3

Prepare to showcase your experience in both pre and post-sales environments. Think of specific examples where you've successfully supported customers or managed projects, as this will highlight your suitability for the Technical Account Manager position.

✨Tip Number 4

Research the company’s culture and values. Understanding their focus on employee welfare and innovative thinking will help you align your responses during interviews, showing that you’re a great fit for their team.

We think you need these skills to ace Technical Account Manager

Telecommunications Knowledge
Core Network Experience
Lawful Interception Understanding
1st-4th Line Network Support
Technical Background in Networking
Pre-Sales Support
Post-Sales Support
Project Management Skills
Customer Service Excellence
Technical Account Management
UK Security Clearance Eligibility
Problem-Solving Skills
Communication Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in telecommunications and networking. Emphasise any relevant technical account management roles and specific projects that showcase your skills in pre and post sales.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job description. Mention your background in telephony, core network experience, and any familiarity with lawful interception. Show enthusiasm for the role and the company.

Highlight Relevant Skills: In your application, clearly outline your technical skills and experiences that align with the requirements. Include examples of how you've provided excellent customer service and supported key accounts in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Technical Account Manager.

How to prepare for a job interview at Corriculo Recruitment

✨Showcase Your Technical Knowledge

As a Technical Account Manager, it's crucial to demonstrate your understanding of telecommunications and networking. Be prepared to discuss specific technologies you've worked with and how they relate to the role.

✨Highlight Pre/Post Sales Experience

Since the role involves both pre and post sales support, share examples from your past where you successfully managed customer relationships during these phases. This will show your ability to provide excellent service.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to troubleshoot network issues or manage customer expectations, and be ready to explain your approach.

✨Emphasise Team Collaboration

The company values a supportive team environment, so be sure to discuss your experience working collaboratively with others. Share examples of how you've contributed to team success and fostered a positive work culture.

Technical Account Manager
Corriculo Recruitment
Location: Reading
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