Director, Go to Market Program Management | London, UK

Director, Go to Market Program Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We support digital payments, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks deliver products and services that help people, businesses, and governments realize their potential.

Title and Summary

Overview: We seek a strategic, results-driven Go to Market Program Manager to lead Open Banking efforts and market strategies in the financial services sector. You will align business objectives, technology, and customer needs to ensure successful market delivery of Open Banking solutions, collaborating with internal teams and strategic customers on complex projects.

Role: Responsibilities include:

1. Strategic Planning & Execution: Define launch strategy, create detailed plans with timelines, resources, and milestones, and leverage SPM relationships for coordination.
2. Cross-Functional Leadership: Serve as the main contact for internal teams, ensuring alignment and resolving dependencies.
3. Market Readiness: Oversee product deliverables, sales materials, training, and support systems, reinforcing the Studio framework.
4. Sales Enablement: Partner with Sales and Customer Success to provide tools and training, aligning strategies with market trends.
5. Customer Engagement: Act as liaison for strategic customers, meeting their needs and informing them of updates.
6. Execution & Delivery: Manage launch, track KPIs, oversee marketing campaigns, and ensure product support.
7. Continuous Improvement: Gather post-launch feedback to refine strategies.
8. Risk Management: Identify and resolve risks proactively.

All About You:

• Experience in Financial Services, Payments, Technology, and Strategy Development
• Industry knowledge of Open Banking solutions
• Expertise in integrating technology with business processes
• Proven project management and strategic planning skills
• Leadership in managing cross-functional teams
• Stakeholder influence and change management skills
• Excellent communication skills
• Relationship-building abilities
• Process improvement expertise
• Willingness to travel up to 10% for market initiatives

Corporate Security Responsibility

All activities involving Mastercard assets require adherence to security policies, confidentiality, and reporting breaches. All employees must complete mandatory security training.

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