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- Tasks: Support and maintain Oracle Cloud applications while ensuring security and performance.
- Company: Join Essex County Council, a leader in delivering essential cloud services for business operations.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Be part of a collaborative team making a real impact on local governance and community services.
- Qualifications: A Levels or equivalent experience; Oracle Cloud certification preferred.
- Other info: This role offers a chance to grow your IT skills in a supportive environment.
The predicted salary is between 27800 - 31900 £ per year.
Permanent, Full Time
£33,898.85 to £39,881 per annum
Location: Chelmsford
Working Style: Anywhere worker
Closing Date: 19th February 2025
Technology Services (TS) deliver critical business cloud services and applications that are essential to the support and successful completion of business operations performed by Directorates in meeting the Strategic Objectives of the Council.
The Applications Analyst is responsible for carrying out Oracle Cloud/Oracle Fusion Apps/Oracle Integration Cloud maintenance, support and system configuration activities. Ensuring the management of risk and secure operation, including any associated application upgrades and interfaces to applications within other business areas and to assist with management reporting requirements.
Where services, applications and systems are delivered ‘as a service’, to work as directed with the Service Providers to ensure they maintain currency and security and effectively meet the business requirements of the Council.
The post holder will be responsible for delivering support in accordance with the work allocation, performance, training, and development plan on a day to day basis as a member of the My Oracle Support Team.
Accountabilities
- Working collaboratively within the Oracle Support Team to meet required Service and Operational Levels, and performance objectives.
- Following agreed processes and procedures in delivering applications and Cloud services, including the management of security and risk, to ensure Service Level Agreements with different business functions can be met to agreed timelines.
- The resolution of Incidents, Major Incidents and Problems to ensure quick resolution to meet agreed service levels and performance targets to minimise disruption to critical business operations.
- Implementing approved requests for change as needed to maintain a current cloud, integration and applications environment aligned to business requirements.
- The Implementation, Release and Deployment process for all Oracle Cloud systems and applications installations, upgrades, patching, and changes including regulatory and legislative requirements ensuring they are optimised in support of business operations.
- Working collaboratively to deliver application work plans in support of projects and BAU maintenance activities including the management of security and risk.
- For Oracle Cloud services and applications delivered ‘As A Service’ work with the Service Providers to ensure they maintain security and currency and that configuration is maintained to meet Business requirements.
- Maintaining in depth, up-to-date business knowledge, specialist technical skills and market intelligence relating to Oracle Cloud services, applications, and integrations.
- In the absence of the Senior Applications Analyst for providing supervision and guidance to the team to ensure continuity of management and effective delivery of the Oracle service in support of business operations.
- Specific targets & objectives defined annually within the performance management framework.
Skills, Knowledge and Experience
- Educated to A Level or equivalent by experience.
- Must demonstrate experience of working in an IT department successfully delivering critical cloud and business applications.
- Hold Oracle Cloud Infrastructure certification or equivalent qualification or high level of demonstrable capability from working in a similar Oracle related role.
- Able to demonstrate a clear understanding of, and capability to work within, relevant ICT related standards including HMG Security Policy Framework, ITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2 and MSP.
- Good written, verbal communication and presentational skills.
- Excellent customer service skills.
- Evidence of continual professional development to keep pace with technical and business change that meet defined SFIA V7 competencies.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
Applications Analyst (Oracle Cloud and Fusions Applications) employer: Essex County Counci
Contact Detail:
Essex County Counci Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst (Oracle Cloud and Fusions Applications)
✨Tip Number 1
Familiarise yourself with Oracle Cloud and Fusion Applications. Understanding the specific functionalities and features of these platforms will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Applications Analysts, especially those who have worked with Oracle systems. They can provide valuable insights into the role and may even refer you internally, which can significantly boost your chances.
✨Tip Number 3
Stay updated on the latest trends and updates in cloud technology and Oracle applications. This knowledge can be a great conversation starter during interviews and shows that you are proactive about your professional development.
✨Tip Number 4
Prepare to discuss your experience with incident resolution and service level agreements. Be ready to share specific examples of how you've successfully managed incidents in previous roles, as this is crucial for the Applications Analyst position.
We think you need these skills to ace Applications Analyst (Oracle Cloud and Fusions Applications)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Applications Analyst position. Familiarise yourself with Oracle Cloud and Fusion Applications to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in IT departments, particularly with cloud services and applications. Emphasise any Oracle Cloud certifications or related qualifications that align with the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and how your skills meet the specific needs of the position. Mention your experience with incident resolution and working collaboratively within teams.
Highlight Continuous Development: In your application, include evidence of your commitment to professional development. Mention any recent training or certifications that keep you updated with the latest technologies and standards relevant to the role.
How to prepare for a job interview at Essex County Counci
✨Showcase Your Oracle Knowledge
Make sure to brush up on your knowledge of Oracle Cloud, Fusion Applications, and Integration Cloud. Be prepared to discuss specific experiences where you've successfully implemented or supported these technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved incidents or major problems in previous roles. Highlight your ability to work under pressure and meet service level agreements, as this is crucial for the Applications Analyst position.
✨Understand Security and Compliance Standards
Familiarise yourself with relevant ICT standards such as ITIL, ISO/IEC frameworks, and HMG Security Policy Framework. Be ready to discuss how you have applied these standards in your past work to ensure secure operations.
✨Emphasise Team Collaboration
Since the role involves working collaboratively within a team, prepare to share examples of how you've successfully worked with others to achieve common goals. Highlight your communication skills and customer service experience.
