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- Tasks: Manage pensions administration tasks, oversee team processes, and handle complex queries.
- Company: Join XPS Group, a leading UK consulting firm in pensions and insurance.
- Benefits: Enjoy hybrid working, competitive salary, bonus scheme, and 25 days holiday.
- Why this job: Be part of a vibrant team, innovate processes, and make a real impact in pensions.
- Qualifications: Experience with Defined Benefit schemes and strong IT skills are essential.
- Other info: Opportunities for personal development and a supportive, inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our Pensions Administration business continues to grow and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Middlesbrough office with hybrid working. This is an exciting role and would most likely suit someone in a similar role where they have gained knowledge and experience of defined benefit pensions schemes, client work and perform complex calculations.
The Role
- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Overseeing the management of monthly and annual processes on the team. Ensuring processes are fully monitored and completed in line with customer and legislation requirements.
- Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met.
- Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handling complex pensions queries.
- Updating relevant pension administration databases and systems.
- Performing manual benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.
- Managing ad hoc projects and exercises.
- Acting as a key member of the pensions administration team, providing support to the assigned team leader.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff.
Your profile
- Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, final salary, retirements, deaths, transfers in and transfers out.
- Public Sector pension schemes would be highly desirable.
- Experience of current pensions legislation and framework.
- Perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Maths and English GCSE grade 4/C or equivalent.
- Confident communicator and problem solver.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- Able to see projects/tasks through to completion within given timescales.
- Great interpersonal and organisational skills.
What we offer:
- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work
- Life Assurance cover, four times basic salary
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
The successful candidate will need to demonstrate the following requirements:
- Right to Work confirmation
- DBS Disclosure check
- Employment or educational references covering five years
- Satisfactory credit check
We continuously strive to build an inclusive workplace where all forms of diversity are valued.
Senior Pensions Administrator employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest developments in pensions legislation and defined benefit schemes. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the pensions administration sector, especially those who work with defined benefit schemes. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex pensions queries or calculations in your previous roles. Being able to articulate your problem-solving skills and experience will set you apart from other candidates.
✨Tip Number 4
Showcase your IT proficiency, particularly with Microsoft Excel, by being ready to discuss how you've used it in your past roles. Highlight any advanced functions or data analysis techniques you've employed to manage pensions data effectively.
We think you need these skills to ace Senior Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in pensions administration, particularly with Defined Benefit schemes. Use specific examples to demonstrate your knowledge of complex calculations and client management.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with public sector pension schemes if applicable, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your IT proficiency, particularly with Microsoft Word, Excel, and Outlook. Also, showcase your problem-solving abilities and interpersonal skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential in pensions administration.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Pensions Knowledge
Make sure to brush up on your knowledge of defined benefit pension schemes and current legislation. Be prepared to discuss specific examples from your previous experience that demonstrate your understanding and ability to handle complex calculations.
✨Demonstrate Client-Focused Skills
Since the role requires maintaining a client-focused approach, think of instances where you've successfully built relationships with clients. Be ready to share how you’ve handled queries or issues effectively, showcasing your communication skills.
✨Highlight Team Leadership Experience
If you have experience overseeing teams or mentoring junior colleagues, make sure to mention it. Discuss how you've managed workflows, delegated tasks, and contributed to team performance, as this aligns with the responsibilities of the role.
✨Prepare for Technical Questions
Expect questions that test your technical knowledge and problem-solving abilities. Review common pensions administration scenarios and be ready to explain how you would approach them, demonstrating your analytical skills and attention to detail.
