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- Tasks: Implement and configure software solutions for digital payments, ensuring customer satisfaction.
- Company: Join an award-winning company leading the way in digital payment solutions for retail and hospitality.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment with remote options.
- Why this job: Be part of an innovative team transforming industries while developing your tech skills.
- Qualifications: Experience in software implementation, project management, and proficiency in Microsoft Office and SQL required.
- Other info: Position based in Maidenhead with 25% travel to customer sites in the UK and Germany.
The predicted salary is between 44000 - 52000 £ per year.
We are looking for a talented Software / Technical Consultant to join an award-winning software and systems specialist that provides digital payment solutions for the retail and hospitality sectors.
As a Software Consultant, you will implement and configure enterprise software solutions, ensuring seamless integration and optimal performance for customers. You'll manage project scopes, estimate effort, and oversee implementations while providing excellent customer support to build strong relationships and ensure satisfaction. Your role includes troubleshooting technical challenges, working with IT teams on system connectivity, and optimising software modules for business needs. You will provide project updates to management and contribute to training and mentoring new customers.
Knowledge, Skills & Experience Required
- Proven experience in software implementation or consultancy.
- Project management experience with the ability to work independently.
- Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel.
- Basic knowledge of SQL and SSRS.
- Strong problem-solving skills and a self-motivated approach.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced, team-oriented environment.
Why Join?
- Work with an industry-leading company at the forefront of digital payment solutions.
- Join an award-winning, innovative team driving transformation in retail and hospitality.
- Competitive salary, career growth opportunities, and a supportive work environment.
Location: Maidenhead. 3 days on site. Travel: 25% travel to customer sites in UK & Germany. Salary: £55,000 to £65,000 + 10% discretionary bonus, pension, etc.
If you're passionate about technology and customer success, we'd love to hear from you! Hit apply to upload your CV or contact davecarlisle@spectrumit.co.uk.
Implementation Specialist employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist
✨Tip Number 1
Familiarise yourself with digital payment solutions and the retail and hospitality sectors. Understanding the specific challenges and trends in these industries will help you speak confidently about how you can add value during interviews.
✨Tip Number 2
Brush up on your project management skills. Since you'll be managing project scopes and overseeing implementations, being able to discuss your experience with project management methodologies will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the software implementation field. Attend industry events or join online forums to connect with others who work in similar roles. This can provide insights into the job and potentially lead to referrals.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills. Be ready to discuss specific examples of how you've tackled technical challenges in previous roles, as this is a key aspect of the Implementation Specialist position.
We think you need these skills to ace Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software implementation and consultancy. Emphasise your project management skills and any specific tools you've used, such as Microsoft Office Suite or CRM tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer success. Mention specific examples of how you've solved technical challenges in previous roles and how you can contribute to the team at Spectrum IT.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language throughout your CV and cover letter.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've approached and resolved technical issues in past projects. This will demonstrate your strong problem-solving skills and self-motivated approach, which are crucial for the Implementation Specialist role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Expertise
As an Implementation Specialist, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with software implementation, project management, and any relevant tools like SQL or SSRS. Highlight specific projects where you successfully integrated software solutions.
✨Emphasise Problem-Solving Skills
This role requires strong problem-solving abilities. Prepare examples of challenges you've faced in previous positions and how you resolved them. This will show your potential employer that you can handle technical issues effectively and maintain customer satisfaction.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex technical concepts. Remember, you’ll need to explain solutions to clients who may not have a technical background.
✨Demonstrate Your Customer-Centric Approach
Since the role involves building strong relationships with customers, be ready to share examples of how you've provided exceptional customer support in the past. Discuss how you’ve gone above and beyond to ensure client satisfaction and how you plan to do the same in this role.
