ALAÏA Deputy Boutique Manager - New Bond Street

Join to apply for the ALAÏA Deputy Boutique Manager – New Bond Street role at Maison Alaïa Join to apply for the ALAÏA Deputy Boutique Manager – New Bond Street role at Maison Alaïa Get AI-powered advice on this job and more exclusive features. Co-monitor the achievement of sales targets and KPI\’s for the boutique Work with the Boutique Director on quarterly action plan to deliver expected growth and reach targets Provide monthly and adhoc reporting (sales, traffic, KPls, follow up, missed sales, stock issues, CS, discount…) and propose corrective actions. Support the effective running of the boutique HOW WILL YOU MAKE AN IMPACT? Boutique Performance And Sales Achievement Co-monitor the achievement of sales targets and KPI\’s for the boutique Work with the Boutique Director on quarterly action plan to deliver expected growth and reach targets Provide monthly and adhoc reporting (sales, traffic, KPls, follow up, missed sales, stock issues, CS, discount…) and propose corrective actions. Support the effective running of the boutique Team Management And People Development Support the Boutique Director in the management of the team to optimize personal and boutique performance and profitability Communicate and motivate the team around the strategy and vision of the Maison and their collective and individual contributions Support the Boutique Director in conducting team meetings, ensuring that staff is aware of the targets and clients experience best practices Support the Boutique Director with the annual performance management process to provide feedback Delegate operations activities and establish clear responsibilities within the team Assist the Boutique Director to provide trainings to the team and support the coaching to drive success Create a business-oriented approach and positive mindset in the boutique through team builder and supportive environment Client Development Champion clienteling behaviors and ways of working among the team to drive a client centric business: proactive outreach with existing clients and prospects, head to toe styling, working by appointment Elevate client experience in store and out of store ensuring brand guidelines are met Define with HQ & Boutique Director the objectives in terms of client retention, recruitment and reactivation to achieve sales target Leverage all clienteling tools to achieve the results: clienteling app, client development plans, local experiences. Report on ROI following clienteling and CRM actions implemented in store, providing insight to unlock specific opportunities by store and client segment Work with retail network on strategy and execution of customer plans to reach top client growth objectives Research and negotiate local opportunities to partner with personal shoppers / stylists, and other targeted and qualitative groups to acquire luxury audience Boutique Operations And Administration Responsible for all group, Maison and boutique policies, procedures and guidelines to be applied in-store Monitor visual merchandising and displays to maintain brand image and boutique presentation Ensure compliance with sales, financial and security procedures as outlined by the Maison Supervise the boutique back office and administration, incl invoices, plannings, payroll, commissions etc. Monitor the quality of the client database per sales associate and that daily traffic is counted correctly daily Ensure the boutique is properly maintained (light, furniture etc) and take corrective actions in accordance with the Brand standards & guidelines HOW WILL YOU EXPERIENCE SUCCESS WITH US? Previous boutique management experience, especially in the field of luxury retail Strong people leadership skills and business acumen Excellent interpersonal, communication and organizational skills Ability to motivate and develop team as per ALAÏA’s values Ability to show innovation and initiative, be proactive and pre-empt boutique and team issues Excellent presentation and brand ambassador for ALAÏA Ability to handle multiple demands and competing priorities Strong customer service approach and ability to drive CRM initiatives Fluent English (written and oral), Foreign languages a plus WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in Your Journey With Us We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team Interview with the Hiring Manager Interview with the HR Manager Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales, Business Development, and Administrative Industries Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Maison Alaïa by 2x London, England, United Kingdom 1 week ago Store Manager – Max Mara Corner Department Stores – London London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 day ago Store Manager – Central London (NEW FLAGSHIP STORE OPENING) London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 day ago UGG Flagship Assistant Store Manager – Knightsbridge London, England, United Kingdom 3 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Store Manager, LEGO Flagship Store – Leicester Square London, England, United Kingdom 1 week ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 3 weeks ago Assistant Store Manager (M/F) – Opening in London (Sloane) October 2025 – CDI full time London, England, United Kingdom 2 weeks ago Store Manager – Harrods London – FT m/w/d London, England, United Kingdom 2 months ago Assistant Store Manager – Central London (NEW FLAGSHIP STORE OPENING) London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 day ago Richmond Upon Thames, England, United Kingdom 1 month ago Assistant Store Manager – London Harrods London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago Assistant Store Manager – 12 Month Fixed Term Contract London, England, United Kingdom 1 week ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago Tom Ford – 37.5hr Assistant Business Manager – Selfridges Oxford Street London, England, United Kingdom 1 month ago Store Manager I – CE UK BROMPTON ROAD (40 Hours) London, England, United Kingdom 2 days ago Greater London, England, United Kingdom 2 weeks ago Join Our Location Manager Community – London & South West Stores Greater London, England, United Kingdom 11 months ago We’re unlocking community knowledge in a new way. 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