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- Tasks: Support the Retail Team with admin tasks, data input, and customer enquiries.
- Company: Join Cineworld, a leading cinema chain dedicated to delivering exceptional experiences.
- Benefits: Enjoy a competitive salary, flexible work options, and a vibrant team culture.
- Why this job: Gain valuable experience in retail while working in a dynamic, customer-focused environment.
- Qualifications: Proficiency in Excel and Word is essential; retail experience is a plus.
- Other info: Open to candidates without all qualifications; we value potential and passion.
The predicted salary is between 18400 - 20000 £ per year.
Department: Retail
Location: Brentford, London – 4 days in the office, 1 day WFH
Responsible to: Becky Kerry – Category Manager & Andy Taylor, Category Manager
Application closing date: 7th October (AM)
Interview Process:
- 1st stage Screening VC with Talent Acquisition Partner (James Smith) - Tuesday 8th
- 2nd & Final interviews with Andy & Becky - Face to Face in the Brentford Office on Wednesday 9th
- Offers extended on Wednesday 9th
Estimated start date: Between the 14th October
Salary: £23,000 to £25,000 pro rata
What is the job?
Are you hyper organized, feel at home working with data, and strive to deliver unbeatable customer experiences with a real interest in the retail aspect of our cinemas? If this sounds like you and you’re ready to challenge yourself by applying that expertise to a role in the support office, then keep on reading! You could be one of the two new seconded Retail Support Assistants at the Brentford support office, supporting the Retail Team with all general administrative tasks. If you are ready to use the expertise you gained from working in the cinemas or other retail & customer-focused environments to tackle this new challenge, then please do apply!
What will you be doing?
You will support the category managers and other team members in respect of products and brands, with general admin tasks including but not limited to data input, financial administration, query resolution (including Vista and AX sales and finance systems), purchase orders, stock counts, and performance insights. You will be the first point of contact for cinema enquiries and support. You will provide business-as-usual support for internal and operational circuit stakeholders and act as the liaison for retail products, processes, stock, supply chain, and equipment. You will liaise with other team members and stakeholders on cross-functional initiatives and carry out ad hoc duties as required or directed by the line manager.
About you
You will be comfortable using a variety of software programs such as Excel and Word (essential), PowerPoint, Vista, Microsoft AX (desirable). You will feel at home in a fast-paced, dynamic, and often reactive environment. You have a strong understanding of what it means to be truly customer-focused and a genuine interest in retail in a leisure situation. You have a thirst for learning and are ready to gain experience in the head office/support office environment while exercising the wealth of retail knowledge you’ve gained from working in the cinema. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? Please still contact careers@cineworld.co.uk. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.
Retail Admin Assistant employer: Cineworld Cinemas Ltd
Contact Detail:
Cineworld Cinemas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Admin Assistant
✨Tip Number 1
Familiarise yourself with the retail and cinema industry. Understanding the specific challenges and trends in this sector will help you engage in meaningful conversations during your interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel and Word skills, as these are essential for the role. Consider doing a quick online course or tutorial to ensure you're comfortable with data input and financial administration tasks that you'll be handling.
✨Tip Number 3
Prepare questions for your interviewers, Andy and Becky. Asking insightful questions about the team dynamics or the specific challenges they face can demonstrate your proactive attitude and eagerness to contribute positively to their team.
✨Tip Number 4
Showcase your customer service experience during the interview. Highlight specific examples where you've gone above and beyond to resolve queries or improve customer satisfaction, as this aligns perfectly with the role's focus on delivering unbeatable customer experiences.
We think you need these skills to ace Retail Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Admin Assistant position. Tailor your application to highlight relevant experiences that align with the tasks mentioned.
Highlight Relevant Skills: Emphasise your organisational skills, experience with data management, and customer service background in your CV and cover letter. Mention specific software you are proficient in, such as Excel and Word, as these are essential for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the retail sector and your understanding of the company's values. Use examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Cineworld Cinemas Ltd
✨Show Your Organisational Skills
As a Retail Admin Assistant, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, showcasing your ability to prioritise and stay on top of deadlines.
✨Familiarise Yourself with Relevant Software
Since the role requires proficiency in Excel and Word, brush up on these tools before the interview. Be ready to discuss your experience with data input and financial administration, as well as any familiarity with Vista or Microsoft AX.
✨Demonstrate Customer Focus
The job emphasises a strong customer focus. Think of specific instances where you went above and beyond for a customer, and be prepared to share these stories during your interview to highlight your commitment to delivering excellent service.
✨Research the Company Values
StudySmarter values creativity, performance, and inspiration. Reflect on how these values resonate with you and prepare to discuss how you embody them in your work, especially in a retail or customer-focused environment.
