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- Tasks: Lead a team to maintain and repair our motorhome fleet, ensuring top-notch service.
- Company: Join thl, a leading tourism brand dedicated to unforgettable travel experiences.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a collaborative work environment.
- Why this job: Be part of a motivated team that values customer satisfaction and mechanical excellence.
- Qualifications: 5+ years of mechanical experience or full NZQA Trade Certification required.
- Other info: Flexible hours, including weekends, and a chance to make travel dreams come true.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on mechanical leader with a passion for teamwork, customer satisfaction, and keeping fleets in peak condition? thl (Tourism Holdings Limited) is on the lookout for a Workshop Team Leader to join our dynamic team and ensure our motorhome fleet is safe, compliant, and customer-ready.
Why Join Us?
At thl, we're dedicated to delivering unforgettable travel experiences. As a Workshop Team Leader, you'll play a pivotal role in maintaining our fleet's mechanical excellence while fostering a motivated, high-performing team.
What You'll Do:
- Support the Workshop Manager in coordinating and supervising daily workshop operations.
- Distribute workloads based on team strengths and ensure timely service and repairs.
- Inspire and lead by example, fostering a collaborative and motivated team culture.
- Ensure vehicles exceed customer expectations in appearance, functionality, and compliance.
- Train, coach, and develop workshop staff, sharing your technical expertise.
- Maintain high standards of cleanliness, safety, and efficiency in the workshop.
- Communicate progress, escalate unresolved issues, and uphold thl's customer-focused values.
What You'll Bring:
- Experience: 5+ years of mechanical expertise or a full NZQA Trade Certification.
- Knowledge: In-depth understanding of automotive systems, repairs, and warranties.
- Leadership: Strong interpersonal skills to motivate, train, and support your team.
- Customer Focus: Passionate about delivering top-notch service and fleet quality.
- Technical Proficiency: Competence in diagnostics, repairs, and Microsoft Office tools.
- Drive: Full driver's licence and flexibility to work varied hours, including weekends.
What We Offer:
- A collaborative, people-focused work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits.
- The chance to work with an iconic tourism brand making travel dreams come true.
Be a part of something bigger at thl. Help us create exceptional travel memories for our customers while growing your career in a supportive team. Apply now and take the next step in your leadership journey!
Workshop Team Leader - Full Time - Christchurch employer: THL
Contact Detail:
THL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Team Leader - Full Time - Christchurch
✨Tip Number 1
Familiarise yourself with thl's values and mission. Understanding their commitment to customer satisfaction and teamwork will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated teams, resolved conflicts, or improved workshop efficiency, as this will demonstrate your capability to lead at thl.
✨Tip Number 3
Prepare to discuss your technical expertise in automotive systems. Being able to articulate your knowledge and experience with diagnostics and repairs will show that you're not just a leader but also a hands-on expert who can guide the team effectively.
✨Tip Number 4
Network with current or former employees of thl if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Workshop Team Leader.
We think you need these skills to ace Workshop Team Leader - Full Time - Christchurch
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Workshop Team Leader position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your mechanical expertise and leadership skills in your CV and cover letter. Provide specific examples of how you've successfully led teams and maintained high standards in previous roles.
Showcase Customer Focus: Demonstrate your commitment to customer satisfaction in your application. Share instances where you went above and beyond to ensure service quality and fleet readiness.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at thl and how you can contribute to their mission of delivering unforgettable travel experiences.
How to prepare for a job interview at THL
✨Showcase Your Leadership Skills
As a Workshop Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully motivated and developed your team in previous roles. Highlight specific instances where your leadership made a positive impact on team performance.
✨Emphasise Customer Focus
thl values customer satisfaction highly. Be ready to discuss how you have gone above and beyond to meet customer expectations in your past experiences. Share stories that illustrate your commitment to delivering top-notch service and maintaining high standards.
✨Demonstrate Technical Proficiency
With a strong emphasis on mechanical expertise, ensure you can discuss your technical skills confidently. Be prepared to answer questions about automotive systems, repairs, and diagnostics. Consider bringing along any relevant certifications or training documentation to support your claims.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face as a Workshop Team Leader and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
