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- Tasks: Support the Technology Service Manager and manage supplier relationships for high-quality service delivery.
- Company: Join a leading FTSE 250 wealth management firm in London, known for innovation.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact in tech while working with a supportive team focused on excellence.
- Qualifications: Strong communication skills, analytical abilities, and familiarity with IT infrastructure are essential.
- Other info: This is a full-time role with no visa sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about technology and looking to make a significant impact in a dynamic environment? My client, a FTSE 250 wealth management firm, is currently hiring a Technology Service Analyst.
Location: London (Perm role)
About the role:
You will play a crucial role in supporting our Technology Service Manager with technology suppliers, ensuring the delivery of high-quality services, and maintaining compliance with industry standards and regulations. Your responsibilities will include:
- Supplier Relationship Management: Develop and maintain relationships with key technology suppliers.
- Outsourced Services Reporting: Manage and report on technology outsourced services.
- Performance Monitoring: Support the monitoring of supplier performance against SLAs and KPIs.
- Risk Reporting: Ensure risks are managed and updated in line with the framework.
- Cost Management: Consolidate technology costs and manage PO and invoice processes.
- Compliance and Governance: Ensure compliance with industry standards and regulations.
What we're looking for:
- Strong negotiation and communication skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in contract management and financial analysis.
- Understanding of IT infrastructure and services.
- Familiarity with industry regulations and compliance requirements.
- Ability to work collaboratively with cross-functional teams.
- Experience within the financial services industry.
What's in it for you?
- Be part of a forward-thinking team that values innovation and excellence.
- Work in a collaborative and supportive environment.
- Excellent opportunities for professional growth and development.
- Competitive salary and benefits package.
If this role is of interest please apply today, and send me a message here on LinkedIn for a quicker response.
Unfortunately there is no visa sponsorship available for this role.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Technology Service Analyst employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Service Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in technology service management. Understanding current technologies and industry standards will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in technology. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed supplier relationships or improved service delivery in previous roles. This will showcase your relevant experience and problem-solving skills effectively.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their goals and demonstrating your understanding of their operations can set you apart from other candidates.
We think you need these skills to ace Technology Service Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technology Service Analyst role. Focus on your negotiation, communication, and analytical abilities, as well as any experience in contract management and financial analysis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the financial services industry. Mention specific examples of how you've successfully managed supplier relationships or improved compliance in previous roles.
Highlight Relevant Experience: In your application, emphasise any experience you have with IT infrastructure and services, as well as your familiarity with industry regulations. This will demonstrate your capability to meet the job requirements effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hays
✨Research the Company
Before your interview, take some time to research the wealth management firm. Understand their values, mission, and recent developments in technology. This will help you tailor your answers and show genuine interest.
✨Prepare for Technical Questions
Given the role's focus on IT infrastructure and services, be ready to discuss your technical knowledge. Brush up on industry regulations, compliance requirements, and any relevant technologies that may come up during the interview.
✨Showcase Your Analytical Skills
As a Technology Service Analyst, strong analytical skills are crucial. Prepare examples from your past experiences where you've successfully solved problems or improved processes, particularly in relation to supplier performance or cost management.
✨Demonstrate Communication Skills
Since the role involves supplier relationship management, it's important to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've effectively collaborated with cross-functional teams in the past.
