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- Tasks: Support adoption processes by managing communications and data for families and professionals.
- Company: Join Adopt South West, a collaborative agency dedicated to improving adoption for children and families.
- Benefits: Enjoy flexible working, competitive pay, 26 days leave, and wellness perks.
- Why this job: Make a real impact in children's lives while growing in a supportive team environment.
- Qualifications: Fluent English, basic Microsoft Office skills, and a positive attitude are essential.
- Other info: Remote work options available with access to local offices as needed.
The predicted salary is between 28800 - 43200 £ per year.
Remote working opportunities with access to an office as required. Adopt South West has offices in Cornwall (Truro, Bodmin), Devon (Exeter, Totnes & Barnstaple), Plymouth, Somerset (Taunton, Yeovil & Bridgwater), and Torbay. The office work base location will be decided based on the successful applicant.
Flexible Working: Yes
Introduction
Are you passionate about making a difference in the lives of children and families? Do you thrive in a flexible and supportive team environment? Are you proactive, enthusiastic about learning, and eager to support others? If so, we have an exciting opportunity for you!
About Adopt South West
Adopt South West is a collaborative partnership of councils, encompassing Cornwall and the Isles of Scilly, Devon, Plymouth, Somerset, and Torbay. Together, we are dedicated to streamlining the adoption process, making it more efficient and accessible, while providing comprehensive support to adoptive families.
As an innovative and supportive regional adoption agency, we prioritise achieving the best outcomes for children, the individuals, and families we work with, and our staff. We place a strong emphasis on professional development, ensuring that continued learning and growth remain at the heart of our planning and operations.
Devon County Council, as the host authority, provides the administrative infrastructure, policies, and support services necessary for the operation of Adopt South West. We are seeking a Business Support (Administrator) to join our administrative team at Adopt South West, within our Adoption Support service area.
Responsibilities
- Use a laptop provided by Adopt South West to access internal systems and Microsoft packages.
- Manage shared team mailboxes and respond to incoming/outgoing mail.
- Communicate with families, Social Workers, Team Managers, Senior Managers, and external professionals.
- Update internal recording systems.
- Input data into spreadsheets and documents.
- Coordinate and organise events attended by adoptive families.
- Provide direct support to Team Managers, Social Workers, and Senior Managers.
- Work in an agile way - home working opportunities, with access to a local office depending on service requirements.
Requirements
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Proficiency in Microsoft Office 365 programs (Teams, Outlook, Calendars, Edge, Excel, Word, SharePoint) - basic training provided.
- Positive and enthusiastic attitude towards learning and supporting colleagues.
- Strong communication skills and the ability to build good working relationships.
- Ability to plan daily workload and adapt to changing service priorities.
- Problem-solving skills and the ability to work collaboratively.
- Focus on accurate data inputting and record keeping.
- Ability to meet deadlines and remain calm under pressure.
Benefits
- Competitive pay rates.
- Flexible working hours and agile working locations.
- Excellent health & wellbeing culture.
- Membership in the Local Government Pension Scheme.
- Access to the Vivup employee benefits platform, which includes lifestyle savings, home and electronic items, electric vehicle leasing, and more.
- Cycle to Work Scheme.
- Ongoing internal learning, development, and training opportunities.
- 26 days of annual leave per year (increasing with length of service) plus Bank Holidays.
- Employee Assistance Programme.
Business Support - Adoption Support employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support - Adoption Support
✨Tip Number 1
Familiarise yourself with the core values and mission of Adopt South West. Understanding their commitment to supporting children and families will help you align your responses during any interviews or discussions, showcasing your passion for making a difference.
✨Tip Number 2
Network with current or former employees of Adopt South West on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Brush up on your Microsoft Office 365 skills, especially Excel and Teams, as these are crucial for the role. Consider taking online tutorials or courses to enhance your proficiency, demonstrating your commitment to professional development.
✨Tip Number 4
Prepare examples of how you've successfully managed workloads and adapted to changing priorities in previous roles. Being able to articulate these experiences will show your problem-solving skills and ability to thrive in a dynamic environment.
We think you need these skills to ace Business Support - Adoption Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Business Support role. Emphasise your proficiency in Microsoft Office 365 and any previous administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children and families. Mention specific examples of how you've demonstrated strong communication skills and problem-solving abilities in past roles.
Highlight Flexibility and Adaptability: In your application, emphasise your ability to work in an agile environment. Provide examples of how you've successfully managed changing priorities and workloads in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Passion for Supporting Families
Make sure to express your enthusiasm for making a difference in the lives of children and families during the interview. Share any relevant experiences or motivations that drive you to work in this field, as it aligns with the core values of Adopt South West.
✨Demonstrate Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with various stakeholders in previous positions. Highlight your ability to build relationships with families, social workers, and team members.
✨Familiarise Yourself with Microsoft Office 365
As proficiency in Microsoft Office 365 is essential, brush up on your skills with Teams, Outlook, Excel, and other relevant applications. Be ready to discuss how you've used these tools in past roles to manage tasks and communicate effectively.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've successfully solved problems or adapted to changing priorities in your previous jobs. This will demonstrate your ability to remain calm under pressure and your proactive approach to challenges, which is crucial for the role.
