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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while providing excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working on diverse challenges.
- Qualifications: Passion for mechanics, a full UK driving licence, and a commitment to customer service.
- Other info: This role offers a clear path to becoming a fully qualified Field Service Engineer.
The predicted salary is between 20000 - 24000 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers’ homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint’s incredible products
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
- Pay: £25,397.00 – £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
- 2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: up to 6 months to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here! This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Even if it's just a hobby, demonstrating your passion for working with your hands can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service skills. Since this role involves direct interaction with customers, think of examples where you've provided excellent service or resolved issues effectively.
✨Tip Number 4
Show enthusiasm for learning and development. The training programme is extensive, so expressing your eagerness to learn and grow within the company can make a positive impression on the hiring team.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee Field Service Engineer role. Emphasise any mechanical or electrical knowledge, customer service experience, and your driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for Hotpoint specifically and how your background makes you a great fit for their team.
Highlight Your Soft Skills: In your application, focus on soft skills such as communication, problem-solving, and attention to detail. These are crucial for customer-facing roles and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Concept Information Technology
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help someone, as this role heavily relies on strong customer interactions.
✨Demonstrate Your Technical Interest
Talk about your love for mechanics and electrics. If you have any relevant experience or projects, be sure to mention them. This will show that you are genuinely interested in the technical aspects of the job.
✨Prepare for Practical Scenarios
Since the role involves diagnosing and repairing appliances, be ready to discuss how you would approach common issues. Think through some scenarios and how you would solve them, showcasing your problem-solving skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the training process and career progression within Hotpoint. This shows that you are serious about your future with the company and eager to learn more about the opportunities available.
