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For Companies At a Glance
- Tasks: Lead the front of house operations and ensure guests have a memorable experience.
- Company: Join Threadneedles Hotel, a stunning five-star boutique hotel in Central London.
- Benefits: Enjoy 20 days annual leave, staff discounts, free meals, and career development opportunities.
- Why this job: Be part of a dynamic team in a vibrant location, enhancing your hospitality skills.
- Qualifications: Previous experience in a senior front office role is essential.
- Other info: Flexible shift pattern with a supportive work environment.
This is a fantastic opportunity to join one of City of London’s finest boutique properties. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, we're just moments from Bank Tube Station.
The Role of a Duty Manager
Leading from the front, the Duty Manager is a critical role for the hotel where you will manage the smooth running of the front of house operation to ensure all our guests have a unique and enjoyable experience. Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will have fun with our guests and enjoy being part of the front office team.
Successful candidates will have previous hotel experience working in a senior front office role.
Our Top Ten Benefits
- 20 days of annual leave, equal to 5.6 weeks (Including bank holidays), increasing with length of service.
- Marriott staff rate available to the Threadneedles team.
- Investment into your career with our Management Apprentice programmes.
- Investment into your learning and development with the Digital Learning Zone and Learning courses.
- Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
- Interactive health and wellbeing platform and health care cash plan benefits package.
- Contributing to your future with the Pension scheme.
- Recognition of positive contributions aligned with our company values.
- Free meals on duty.
- £500 referral fee if you recommend someone to work for us.
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. If you feel this unique opportunity is for you and you would love to join and be a part of the YTL team, please apply now.
Hotel Duty Manager employer: Threadneedles Hotel Limited
Contact Detail:
Threadneedles Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with the Threadneedles Hotel and its unique offerings. Understanding the hotel's brand and what sets it apart will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of YTL Hotels. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to showcase your leadership skills and experience in managing front office operations. Think of specific examples from your past roles that demonstrate your ability to handle guest relations and team management effectively.
✨Tip Number 4
Be ready to discuss how you would enhance the guest experience at Threadneedles Hotel. Having innovative ideas or strategies to improve service can set you apart from other candidates.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant hotel experience, particularly in senior front office roles. Emphasise your communication skills and attention to detail, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you successfully managed front office operations or enhanced guest experiences.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as leadership, organisation, and customer service. Use examples from your previous roles to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Duty Manager.
How to prepare for a job interview at Threadneedles Hotel Limited
✨Showcase Your Customer Service Skills
As a Duty Manager, your ability to provide exceptional customer service is crucial. Prepare examples of how you've handled guest complaints or gone above and beyond to ensure a positive experience in previous roles.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Be ready to discuss your experience in managing teams, resolving conflicts, and motivating staff. Highlight any specific instances where you led a team to success.
✨Know the Hotel and Its Values
Familiarise yourself with Threadneedles Hotel and YTL Hotels' values and mission. Showing that you understand their commitment to service excellence will demonstrate your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Duty Manager and how you would address them, ensuring you convey your thought process clearly.
