At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
- Company: Join The Perfume Shop, where passion for fragrance and people drives our success.
- Benefits: Enjoy 30 days holiday, 20% off products, and exciting incentives for performance.
- Why this job: Be part of a supportive culture that values growth, teamwork, and personal development.
- Qualifications: Previous team leadership experience or a strong sales advisor ready for the next step.
- Other info: Flexible hours, regular rota, and opportunities for internal progression through apprenticeships.
The predicted salary is between 25000 - 42000 £ per year.
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Every day our Team Leaders work hard to make sure their team and customers feel valued, confident and special.
As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
Contracted Hours: 26
Contract Type: Permanent Contract
Pay Rate: £14.28
What You Will Do:
- You are passionate about coaching and mentoring staff, ensuring they are set up for success.
- You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
- You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
- In the absence of the Store Manager, you will step in, keeping everything running smoothly!
- Being a key holder, you will ensure the store is opened and closed at the correct times.
- You will lead by example, providing exceptional customer service and ensuring your team does the same.
What You Will Bring:
- We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
- It really helps if you have a talent for building relationships, coaching and mentoring.
- Have a passion for teamwork, and being successful together.
- Have the spark to love upskilling and learning about perfume.
- Can be flexible with your work patterns.
- Have previous experience leading a team, or an experienced sales advisor ready for your next step.
What You Will Get:
- We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
- We pay commission at Christmas based on store sales and the number of hours worked.
- 30 days holiday (pro rata depending on contract hours).
- You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
- The opportunity to win some great prizes and incentives based on personal, team and store performance.
- Continuous learning and training to ensure you are always developing.
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Pension, health and wellbeing benefits + more!
We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Team Leader employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for perfume and customer service during any interactions. Whether it's in a networking event or an informal chat, express your enthusiasm for the industry and how you can contribute to creating a memorable experience for customers.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated a team in the past. Be prepared to discuss your approach to coaching and mentoring, as this is crucial for the Team Leader role.
✨Tip Number 3
Familiarise yourself with The Perfume Shop's values and culture. Understanding their commitment to diversity and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability in a fast-paced environment. Share experiences where you've successfully managed changing priorities or led a team through busy periods, showcasing your ability to keep operations running smoothly.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Perfume Shop is looking for in a Team Leader. Highlight key responsibilities and required skills, such as coaching, mentoring, and customer service.
Tailor Your CV: Make sure your CV reflects your experience in leading teams and your passion for customer service. Use specific examples that demonstrate your ability to motivate others and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your talent for building relationships and your passion for teamwork, as these are crucial for the position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Team Leader.
How to prepare for a job interview at The Perfume Shop
✨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets. This will show that you have the necessary skills to support the Store Manager effectively.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns with the company's values of making customers feel valued and special.
✨Prepare for Situational Questions
Anticipate questions about how you would handle various scenarios, such as managing conflicts within the team or dealing with difficult customers. Practising your responses will help you feel more confident and articulate during the interview.