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- Tasks: Be the first point of contact for patients and coordinate their treatment plans.
- Company: Join Bupa Dental Care, a top-rated employer focused on people and collaboration.
- Benefits: Enjoy competitive pay, training perks, discounts, and even a day off for your wedding!
- Why this job: Empower patients while developing your skills in a supportive and dynamic environment.
- Qualifications: Strong communication skills and previous customer service experience are essential.
- Other info: We're proud to be recognised as one of the UK's best employers!
The predicted salary is between 28800 - 43200 £ per year.
Here at Bupa Dental Care, our people are at the heart of everything we do, because we care. For our Treatment Coordinators, we have created an environment where you can look forward to coming to work, feel empowered, and benefit from working collaboratively with brilliant and talented experts.
As a Treatment Coordinator, you'll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.
Responsibilities:- Be the first point of contact for new private patients to the practice and existing patients expressing an interest in specialist treatments.
- Confidently discuss the treatment and fees involved.
- Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability.
- Be a champion of customer satisfaction and coach team members on best practices.
- Coordinate dentist appointments throughout the treatment plan.
- Establish and maintain productive working relationships with all members of the practice team.
- Play a key role in the practice leadership team, supporting and deputizing for the Practice Manager.
- Extensive clinical knowledge of treatments provided within a healthcare setting.
- Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures, and requirements.
- Previous experience of delivering an outstanding service in a customer-facing role.
- Proven strong stakeholder management skills with the ability to deal with a broad range of people.
- CQC/GDC registered, and knowledge of dental practice management systems is desirable.
- A competitive starting salary and the opportunity to increase this through training and development.
- Fully funded CPD training, GDC registration, DBS, and Professional Indemnity, saving you over £500 per year.
- Established progression and development.
- Contributory pension scheme.
- Modern surgeries and dental software systems.
- Access to a full training and development platform, with access to thousands of courses at your fingertips.
- Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership, and even a day off for your wedding!
- Access to a 24-hour GP through your phone, 24/7.
- Early access to your earned wages for the times you might need it.
- Earn up to £3,000 per referral in our employee referral scheme.
- Your uniform will be provided.
We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World's Best Employers, and in the Inclusive Top 50 UK Employers list. We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, just let us know.
Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!
Treatment Coordinator (32628) - employer: s1jobs
Contact Detail:
s1jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator (32628) -
✨Tip Number 1
Familiarise yourself with the specific treatments offered at Bupa Dental Care. Understanding the services and procedures will help you confidently discuss treatment options with potential patients, showcasing your clinical knowledge.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will prepare you for discussing complex treatment plans clearly and effectively, which is crucial for a Treatment Coordinator.
✨Tip Number 3
Network with current or former employees of Bupa Dental Care to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 4
Demonstrate your commitment to customer satisfaction by preparing examples of how you've successfully managed patient relationships in previous roles. Highlighting your experience in delivering outstanding service will resonate well with the hiring team.
We think you need these skills to ace Treatment Coordinator (32628) -
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Treatment Coordinator position. Familiarise yourself with the specific duties mentioned in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer-facing roles or healthcare settings. Showcase your strong communication skills and ability to manage stakeholder relationships, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for patient care and your understanding of the dental industry. Mention how your skills align with Bupa Dental Care's values and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a Treatment Coordinator.
How to prepare for a job interview at s1jobs
✨Know Your Treatments
Familiarise yourself with the various dental treatments offered at Bupa Dental Care. Being able to discuss these confidently will show your understanding of the role and impress your interviewers.
✨Showcase Your Communication Skills
As a Treatment Coordinator, strong communication is key. Prepare examples of how you've effectively communicated complex information in previous roles, especially in customer-facing situations.
✨Demonstrate Customer Service Excellence
Be ready to share specific instances where you went above and beyond for a customer. Highlighting your commitment to patient satisfaction will resonate well with the interviewers.
✨Build Rapport with the Team
Since you'll be working closely with the practice team, express your enthusiasm for collaboration. Mention any past experiences where teamwork led to successful outcomes, showcasing your ability to fit into their culture.
