Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our security team to ensure a safe experience for patients and visitors at the hospital.
- Company: Royal Cornwall Hospitals NHS Trust is the largest healthcare provider in Cornwall, serving over 500,000 people.
- Benefits: Enjoy a supportive work environment with extensive training and opportunities for personal development.
- Why this job: Be part of a vital team that makes a real difference in healthcare while enjoying Cornwall's stunning scenery.
- Qualifications: Must have excellent communication skills, a clean UK driving license, and ideally an SIA license.
- Other info: This role involves physical and mental challenges, requiring conflict management skills and a commitment to patient care.
The predicted salary is between 24000 - 36000 £ per year.
You will be joining our security team as one of our valued officers whose role will be to assist the Royal Cornwall Hospital provide excellent healthcare to our inpatients and outpatients while they are using our services. You will be available to provide support, help, and guidance to our patients and visitors to ensure that their time with us is a safe and trouble-free experience.
Working closely with medical and nursing staff, you will be part of the team who will help them to enjoy their working experience by always being available to provide support and protection to them when they are called on to work with patients who become troublesome or demanding due to their medical condition. You will possess an approachable manner and be courteous and knowledgeable when communicating with hospital users. Decision making will be one of your strengths when called to attend and provide support with difficult situations which can either be intentional acts by volatile individuals or problems caused by clinically related challenging behaviour.
You will need to have excellent communication skills both verbal and written and be able to demonstrate a reasonable level of IT literacy. Due to the diverse service demands of healthcare provision, female applicants with previous security-related experience are actively encouraged to join our team.
As an NHS security officer, you will provide a wide range of duties which will require a customer-focused approach. You will provide a timely response to support patients, visitors, members of the public, and hospital staff across a broad range of issues. You may be involved daily in high-level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in this being a physical and mentally demanding role. To support you in carrying out these duties, each officer will be expected to successfully attend the Physical Intervention Training qualification course.
You will undertake the normal wide range of general security tasks which will include (but not be limited to) high profile guarding and patrol duties, key holding, locking and unlocking procedures, responding to and managing incidents including potentially volatile situations. Your duties will require you to hold a current, clean full UK driving license and ideally you will hold a current SIA license and/or be willing to work towards achieving a Healthcare Security Officer’s qualification. This post will also require a DBS check to an enhanced level.
You will receive a full range of induction and training into the Trust and your work. You will work a rotational shift pattern, which will attract unsocial hours and weekend working enhancements.
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle, and West Cornwall Hospital Penzance, our staff and services are available across the region. The Trust employs 5,000+ staff, has a budget of around £380 million and 750 beds.
We work with health and social care organisations including NHS Kernow and NHS England to ensure local healthcare needs are met. We provide acute medical, surgical, and specialist services to around 500,000 which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges, and universities (including adult education), it is the ideal place for families and for you to develop your own career.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
Please note this is a physical security officer role and not cyber security. We are not able to offer sponsorship for this role.
Security Officer employer: NakedK9 Design, LLC
Contact Detail:
NakedK9 Design, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in healthcare settings. Understanding how to handle volatile situations and the importance of communication with medical staff will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in security roles, especially in healthcare or similar environments. Be prepared to discuss specific scenarios where you successfully managed conflict or provided support in challenging situations.
✨Tip Number 3
Demonstrate your commitment to ongoing training and development. Mention any relevant certifications, such as SIA licensing or conflict management training, and express your willingness to complete the Physical Intervention Training qualification course.
✨Tip Number 4
Showcase your customer service skills. As a Security Officer, you'll be interacting with patients and visitors regularly, so emphasising your approachable manner and ability to communicate effectively will be crucial in making a positive impression.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Security Officer at Royal Cornwall Hospital. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in security or customer service roles. Emphasise your communication skills, decision-making abilities, and any previous experience dealing with challenging situations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing support in a healthcare environment. Mention specific examples of how you've handled difficult situations in the past and your approach to ensuring safety and comfort for patients and staff.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at NakedK9 Design, LLC
✨Show Your Approachability
As a Security Officer, being approachable is key. During the interview, demonstrate your friendly and courteous manner. Share examples of how you've effectively communicated with patients or visitors in previous roles.
✨Highlight Conflict Management Skills
Given the nature of the role, it's important to showcase your ability to handle difficult situations. Prepare specific examples where you successfully managed conflict or de-escalated a tense situation, emphasising your decision-making skills.
✨Demonstrate IT Literacy
Since the role requires a reasonable level of IT literacy, be ready to discuss your experience with relevant software or systems. Mention any training or qualifications that support your IT skills, as this will show you're prepared for the demands of the job.
✨Understand the Healthcare Environment
Familiarise yourself with the healthcare setting and the specific challenges faced by security personnel in hospitals. Discuss your understanding of the importance of patient safety and how you can contribute to a safe environment for both staff and patients.
