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- Tasks: Support key operations in a fast-paced research environment, managing logistics and schedules.
- Company: UCLH is a leading NHS trust known for excellent patient care and world-class research.
- Benefits: Enjoy a supportive work culture, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a top-rated NHS trust, making a real impact in healthcare and research.
- Qualifications: Strong communication, organisation, and IT skills; ability to work independently and collaboratively.
- Other info: Join us in our mission to achieve carbon net-zero by 2031!
The predicted salary is between 36000 - 60000 £ per year.
Join UCLH as a Senior Operations Support Officer and play a key role in delivering high-quality administrative and operational support across our dynamic research directorate. This role is ideal for someone who thrives in a fast-paced environment, has a sharp eye for detail, and enjoys solving problems to keep services running smoothly.
You will be responsible for supporting key operational functions for the JRO operations team, BRC team, and commercial research team — coordinating office logistics, managing schedules and resources, and ensuring compliance with organisational procedures. Excellent communication, organisation, and IT skills are essential, along with the confidence to work independently while collaborating closely with colleagues across teams.
About UCLH: University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, the UK, and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We operate across eight sites:
- University College Hospital (including the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
UCLH specializes in the diagnosis and treatment of complex illnesses, including women’s health, cancer, infections, neurological, gastrointestinal, and oral diseases. Our world-class support services include critical care, imaging, nuclear medicine, and pathology. We are committed to sustainability, aiming to become a carbon net-zero health service by 2031 for direct emissions and 2040 for indirect emissions.
For detailed responsibilities and the Person Specification, please refer to the attached Job Description.
This vacancy is advertised in accordance with the NHS pay rate effective from autumn 2024. If your employment begins before the new pay scales are implemented, you will be paid under the 23/24 scales with any backpay adjusted accordingly. More information is available at NHS Employers Pay Scales 2024/25.
Join the best NHS trust in England to work for, as rated by our staff. UCLH was named the top trust to work at in England for the second consecutive year! In the most recent NHS staff survey, UCLH had the highest percentage of staff recommending us as a place to work among all general acute and acute/community NHS trusts in England—again, for the second year in a row.
Senior JRO Operations Administrator employer: Nuclearinst
Contact Detail:
Nuclearinst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior JRO Operations Administrator
✨Tip Number 1
Familiarise yourself with UCLH's mission and values. Understanding their commitment to high-quality patient care and world-class research will help you align your responses during interviews, showcasing how your skills and experiences can contribute to their goals.
✨Tip Number 2
Network with current or former employees of UCLH. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that focus on problem-solving and organisational skills. Think of specific examples from your past experiences where you've successfully managed logistics or improved processes, as these will resonate well with the role's requirements.
✨Tip Number 4
Demonstrate your IT proficiency by being ready to discuss the software and tools you are familiar with. Since the role requires excellent IT skills, mentioning specific programmes or systems you've used in previous roles can set you apart from other candidates.
We think you need these skills to ace Senior JRO Operations Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Senior Operations Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous administrative and operational support roles. Provide specific examples of how you've successfully managed schedules, coordinated logistics, and ensured compliance in past positions.
Showcase Communication Skills: Since excellent communication is essential for this role, include examples in your application that demonstrate your ability to communicate effectively with colleagues and stakeholders. This could be through successful project collaborations or problem-solving scenarios.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Nuclearinst
✨Showcase Your Problem-Solving Skills
Given the fast-paced environment at UCLH, be prepared to discuss specific examples of how you've successfully solved problems in previous roles. Highlight your analytical thinking and ability to adapt quickly to changing situations.
✨Demonstrate Attention to Detail
As a Senior Operations Support Officer, attention to detail is crucial. During the interview, mention instances where your meticulous nature has positively impacted your work, especially in administrative tasks or compliance-related activities.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to explain how you have collaborated with different teams in the past. Use examples that showcase your ability to convey information clearly and work well with colleagues across various departments.
✨Familiarise Yourself with UCLH's Vision
Understanding UCLH's commitment to high-quality patient care and sustainability will set you apart. Research their initiatives and be prepared to discuss how your values align with their mission, particularly regarding their aim to become carbon net-zero by 2031.
