Program Delivery

Location: This position is remote within the United Kingdom.

About Program Delivery

Program Delivery oversees day-to-day project activities, including management of the internal team and client communication. They’re also responsible for resourcing and financial reporting across the program. Program Delivery has unique autonomy to be strategic and drive decision making. They’re there from start to finish. Ultimately, program management is the hub that’s holding everything together.

As a Senior Project Manager, you are responsible for leading and delivering development projects and campaign workstreams — spanning strategy, creative, technology, production, digital, and media. As the vital point of contact for both the clients and the project team, you play a pivotal role in the success of the account. You make things happen smoothly.

What we like to see:

• You have experience managing multiple interactive projects, from discovery and design to technical development and implementation.
• You have experience managing budgets, burn reports, and writing SOWs.
• You have experience in management or mentorship.
• You are able to ensure the project team is meeting the objectives and goals of each project on time and on budget, as well as championing the quality and integrity of the end result.
• You monitor project risks and scope creep to foresee and identify potential problems then proactively identify solutions to address them in advance.
• You identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs.
• You manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback.
• You communicate and document project status and strategic recommendations to clients and team members, escalating issues accordingly via the appropriate channels.
• You proactively identify opportunities, deliver improvements, and follow project management methodologies and processes.
• You have a background in projects where agile methodologies are a must.
• You have experience with team management, task allocation, and prioritization experience.
• You understand how to compose a team based on the roles and capabilities needed to deliver projects, and work with resource management to ensure your team is staffed responsibly and within budget.

What you’ll be doing:

• Plan and prioritize all deliverables and resources working across multiple projects with creative, strategy and tech teams to produce amazing digital products.
• Focus on goals and solutions both large and small.
• Become the focal point for delivery across a series of workstreams while still keeping up-to-date on daily project activities.
• Work closely with all discipline team members.
• Work in programs such as Asana, Jira and Coda.
• Be a client facing project manager and build strong relationships.
• Communicate project statuses both internally and externally.
• Be prepared to meet deliverable requirements, assess change and risk management, and frequently oversee a number of digital campaign projects.
• Ensure all project timelines are built and communicated in order to meet expected launch dates for all projects.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.