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- Tasks: Manage vehicle data and support the ordering process for a mini fleet of 300 vehicles.
- Company: Holman is a global automotive leader dedicated to rewarding careers and better lives for employees.
- Benefits: Enjoy 25 days holiday, pension plan, health cash plan, and free breakdown cover.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in the automotive industry.
- Qualifications: 2 years automotive experience, strong Excel skills, and exceptional customer service abilities required.
- Other info: This is a temporary 12-14 month maternity cover role based in Birmingham.
The predicted salary is between 21000 - 28000 £ per year.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better.
We have an exciting opportunity that has arisen for a Vehicle Supply Chain Specialist to join our growing Supply Chain Team here at Holman UK. The role is based in our Birmingham office, near the NEC so please bear this in mind when applying. This is a temporary 12 - 14 month maternity cover opportunity and the salary for this role will be £28,000.
We are looking for a positive, confident individual from an Automotive background, with strong customer service skills who understands the nuances of an automotive fleet. You will be managing vehicle data from various systems and spreadsheets to run a mini fleet of circa 300 vehicles, whilst keeping the customer informed at all touch points. You will need strong planning and organisational skills to manage a variety of tasks; as well as being adept on Excel to assimilate accurate information.
Key Responsibilities will include:- To support the delivery of robust solutions in specification, design and ordering of new vehicles for customers.
- Provision of finance lease quotations to support the new business sales team.
- Administration and management of the vehicle ordering process through our bespoke on-line car ordering system.
- Manage customer complaints, working in conjunction with the Quality team.
- General administration duties to include responding to all allocated customer enquiries.
- Manage the vehicle return process and associated customer updates.
- Perform all other duties special projects as assigned.
- 2 years’ experience of working in an automotive company is essential.
- Strong working knowledge of Excel to manipulate data.
- Demonstrable experience of high levels of accuracy and attention to detail.
- Enjoys working in process driven environment.
- Working in a high-pressure environment.
- An effective problem solver who enjoys seeing tasks through to completion.
- Ability to prioritise, manage own workload and proven experience of working to tight deadlines.
- Excellent verbal communication skills.
- Exceptional customer service skills.
- Strong time management skills.
- 25 days annual holiday entitlement (+ 8 bank holidays).
- Floating Day Holiday in lieu of Birthday.
- Group Personal Pension Plan.
- Death in Service insurance cover.
- Critical illness insurance cover.
- Free parking.
- Health cash plan.
- Partners In Excellence rewards.
- Free Breakdown cover (eligible employees).
- Long Service Awards, Support for further education / employee development.
If this sounds like the role for you then we look forward to welcoming your application!
The need to know parts:
- You must have the right to remain and work in the UK.
- You must tell us about any previous convictions or cautions.
- Please also be aware we do not provide sponsorship for any of our positions advertised.
We want to positively encourage differences within Holman UK. Holman is a global automotive leader that serves both commercial and consumer clients.
Temporary Automotive Vehicle Supply Chain Specialist employer: Holman Enterprises
Contact Detail:
Holman Enterprises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Automotive Vehicle Supply Chain Specialist
✨Tip Number 1
Familiarise yourself with the automotive supply chain processes. Understanding how vehicle ordering, leasing, and customer service work in this sector will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data manipulation and analysis. Being able to demonstrate your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer complaints or resolved issues in previous roles. This will showcase your problem-solving abilities and customer service skills, which are crucial for this position.
✨Tip Number 4
Research Holman UK and their values. Understanding their commitment to employee development and customer satisfaction will help you align your answers with their company culture during the interview process.
We think you need these skills to ace Temporary Automotive Vehicle Supply Chain Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive experience and customer service skills. Emphasise any relevant roles where you've managed vehicle data or worked in a supply chain environment.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills in Excel and problem-solving make you a great fit for the role.
Highlight Relevant Experience: In your application, focus on your two years of experience in the automotive industry. Provide examples of how you've successfully managed workloads and met tight deadlines in previous roles.
Showcase Communication Skills: Since excellent verbal communication is crucial for this role, consider including examples of how you've effectively communicated with customers or resolved complaints in your past positions.
How to prepare for a job interview at Holman Enterprises
✨Showcase Your Automotive Knowledge
Make sure to highlight your experience in the automotive industry during the interview. Discuss specific projects or roles you've had that relate to vehicle supply chains, as this will demonstrate your understanding of the nuances involved.
✨Excel Skills are Key
Since the role requires strong Excel skills, be prepared to discuss your proficiency with the software. You might even want to mention specific functions or tools you’ve used to manipulate data effectively in previous roles.
✨Demonstrate Customer Service Excellence
Given the emphasis on customer service in the job description, come prepared with examples of how you've successfully managed customer complaints or provided exceptional service in high-pressure situations.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you approach problem-solving, especially in a process-driven environment. Think of specific instances where you identified a problem and implemented a solution, as this will showcase your ability to see tasks through to completion.
