External Engagement Officer

Salary - £32 - £36k, depending on experience

Location - The Wenta Business Centre, Colne Way, Watford, WD24 7ND and 210 Pentonville Road, London, N1 9JY

Hours - 40 hours per week. Monday to Friday. 9am to 5.30pm

Your application must include a CV and a covering letter evidencing how you meet the job criteria. Applications without a CV and a covering letter will not be considered.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid day’s leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing:

An exciting opportunity has arisen for an External Engagement Officer to design and deliver strategic campaigns to support local authorities to promote recycling and waste minimisation. As an External Engagement Officer, you will develop engaging digital social media content for local authorities in a number of formats, including video, and will have the chance to make a real impact on recycling rates by communicating with residents using innovative digital techniques. You will also lead on reactive and proactive press for your area, with the opportunity to identify and develop good news stories throughout the year.

You will support your team by communicating with residents to solve issues, including delivering face-to-face community engagement activities to achieve project goals, and responding to resident complaints on social media. This could include identifying target groups and developing appropriate strategies to deliver key messages, delivering community events, and door-knocking target areas.

You will have the experience of working in a team to deliver projects and will be confident in managing a varied workload. You will need to be a detail-oriented and creative individual who is confident in communicating concisely and clearly.

This role will involve working in both North London (with a base in Watford) and Kings Cross in a hybrid manner. Some evening and weekend work will be required on occasion and you will need to have a full driving licence and experience of driving in the UK.

The experience you will need:

Essential:

• Excellent verbal and written communication skills
• Understand how to utilise social media campaigns and tailor communication to different audiences
• Confident in developing content in multiple formats, and will possess filming and basic video editing skills
• Have excellent attention to detail, planning and organisational skills and a proven ability to prioritise workloads and multi-task
• Experience of complaint resolution and speaking to the public
• Full UK Driving Licence and experience of driving in the UK

Desirable:

• Knowledge of the recycling sector
• Experience working with local authorities
• Experience designing and delivering social media, social advertising and digital campaigns
• Experience dealing with media proactively and reactively

You will be able to work unsupervised when necessary but will also be happy collaborating with teammates. You will be available to work weekends and evenings occasionally as and when it is required.

What’s next? Apply today, so we can make a difference for generations to come.

We’re proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

About Us Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us.

Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.