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- Tasks: Lead a talented team to deliver high-quality services and drive innovation.
- Company: Join a forward-thinking organisation focused on sustainability and client satisfaction.
- Benefits: Enjoy competitive salary, free parking, 5% pension contribution, and thousands of perks!
- Why this job: Make a real impact while fostering a culture of collaboration and continuous improvement.
- Qualifications: Proven leadership experience in facilities management and client-focused results required.
- Other info: This is a hybrid role with flexibility and travel to various UK centres.
The predicted salary is between 43200 - 72000 £ per year.
This role is being advertised as a Senior Service Manager; however, the successful applicant will be employed as a Senior Service Support Manager.
Contract type: Permanent, hybrid. 35 hours.
What can we offer you as a Senior Service Manager:
- Financial Reward: Take advantage of a competitive salary with opportunities for progression, free parking at some of our UK centres, up to 5% employer pension contribution and thousands of perks through Blue Light card!
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
- Career Development: Paid training, opportunities for accredited training agreements and potential for career progression.
Lead a talented team driving innovation, efficiency, and sustainability across the organisation. We are looking for a Senior Service Manager to join our new team and play a crucial role in delivering high-quality services across our organisation. In this leadership position, you will oversee a talented team, manage asset and supply processes, and collaborate with key stakeholders to ensure consistent results. You will also lead change initiatives, including the implementation of a 3-year estates roadmap, Carbon Net Zero goals, and productivity improvements that drive efficiency across all regions.
Bring your leadership expertise to shape a culture of collaboration and deliver exceptional results. If you have a proven track record in leading dispersed teams, facilities management, and delivering client-focused results, we want to hear from you. You will work in an engaging environment, where your leadership will inspire a culture of collaboration and continuous improvement. This is an exciting opportunity to make a real impact on the future of our organisation, ensuring we deliver exceptional service and support to our clients. This Senior Service Manager role requires flexibility and a willingness to travel to various UK centres.
Senior Service Manager employer: GCBTP
Contact Detail:
GCBTP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager
✨Tip Number 1
Familiarise yourself with our organisation's values and mission. Understanding what drives us will help you align your leadership style with our goals, making it easier to demonstrate how you can contribute to our culture of collaboration and continuous improvement.
✨Tip Number 2
Highlight your experience in leading dispersed teams during any discussions or interviews. Be prepared to share specific examples of how you've successfully managed remote teams and driven client-focused results, as this is crucial for the Senior Service Manager role.
✨Tip Number 3
Research current trends in facilities management and sustainability initiatives. Being knowledgeable about industry best practices will not only impress us but also show that you're proactive and ready to lead change initiatives like our Carbon Net Zero goals.
✨Tip Number 4
Network with professionals in the field, especially those who have experience in similar roles. Engaging with others can provide insights into the challenges and expectations of a Senior Service Manager, helping you prepare effectively for the role.
We think you need these skills to ace Senior Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management and leadership. Use specific examples that demonstrate your ability to lead teams, manage projects, and deliver client-focused results.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of the company's goals, particularly around innovation and sustainability. Show how your leadership style aligns with their vision.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as team leadership, facilities management, and change management. Use keywords from the job description to ensure your application resonates with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GCBTP
✨Showcase Your Leadership Experience
As a Senior Service Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in dispersed settings. Highlight any initiatives you've implemented that improved team performance or client satisfaction.
✨Understand the Organisation's Goals
Familiarise yourself with the organisation's mission, especially regarding their Carbon Net Zero goals and productivity improvements. Demonstrating knowledge about these objectives during the interview will show your genuine interest and alignment with their vision.
✨Prepare for Change Management Questions
Given the role's focus on leading change initiatives, expect questions about your experience with change management. Prepare to discuss how you've navigated challenges during transitions and how you ensured team buy-in for new processes or systems.
✨Emphasise Client-Focused Results
The role requires delivering high-quality services to clients. Be ready to share examples of how you've prioritised client needs in your previous roles, including any metrics or feedback that demonstrate your success in achieving client satisfaction.
