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For Companies At a Glance
- Tasks: Plan routes and schedules for smooth transport operations.
- Company: Join a global leader in electrical cables, serving diverse industries worldwide.
- Benefits: Enjoy flexible hours, private healthcare, 28 days holiday, and training opportunities.
- Why this job: Be part of a fast-paced team making a real impact in customer service.
- Qualifications: Previous transport-related customer service experience is a plus; strong communication skills required.
- Other info: Uniform provided; no agencies please!
The predicted salary is between 28800 - 43200 £ per year.
The Company
We are a global supplier of electrical cables and cables accessories, supporting projects across industries including construction and infrastructure, mining, renewable energy, oil & gas. Our portfolio includes a wide range of power, data and control cables manufactured to British and international standards, and we have a successful track record of delivering cable solutions to over 130 countries. It is Eland Cables’ unswerving commitment to quality and the reliability of our service, including project logistics and comprehensive technical support, that lets us consistently deliver exceptional results for our customers.
The role:
- Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation
- Prioritising workload, route planning driver brief and de-brief
- Liaise with other depots
- Strong organisational skills for planning schedules, journeys and loads
- Proactively work to reduce late deliveries and missed time slots
- Ability to work flexibly and to make decisions quickly
- Excellent communication skills and the ability to deal with people at all levels
- Maintain computerised system such as PodFather, have the skills to use excel spreadsheet
- A good understanding of transport regulations currently in force
- Good geographical knowledge
- Must monitor Compliance and work with drivers and Compliance to eliminate infringements
- Must ensure that all drivers are aware of SAFED, and be actively involved in improving SAFED achievements to goals
- Must be an integral part of, and is responsible for employee health and safety
- Ensure that vehicles and trailers are available in a timely manner to adhere to Compliance and inspection requirements
- Provide general support appropriate to the management when required
- Check driving licences and ensure Company drivers are compliant and legal to drive within the scope of the conditions of the Insurance
- The ability to solve problems within minutes, not hours
Skills required:
- Previous transport related customer service-based experience would be an advantage
- Previous experience of operating successfully in a fast-paced and demanding environment
- Excellent verbal and written communication skills
- A friendly approach over the phone and email
- Excellent PC and keyboard skills
- Ability to multi-task and prioritise workload
- Enthusiastic, friendly and enjoys working in a team
- Reliable, punctual & flexible
The successful candidates must have a genuine desire to be a difference maker in a customer-centric organisation operating at an extremely fast pace.
Benefits
- 45 hours per week, flexibility essential.
- Private Health Care
- Option to join our pension scheme after initial 3 months.
- 28 days holiday, inclusive of all UK bank holidays.
- Training provided.
- Uniform provided.
- No agencies please!
Transport Planner employer: HomeServices
Contact Detail:
HomeServices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Familiarise yourself with transport regulations and compliance standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to safety and efficiency in transport planning.
✨Tip Number 2
Brush up on your geographical knowledge, especially of the areas you’ll be planning routes for. Being able to discuss specific locations and potential challenges during your conversations will show that you're proactive and well-prepared.
✨Tip Number 3
Practice your communication skills, particularly in a customer service context. Since the role involves liaising with various stakeholders, being able to convey information clearly and effectively will set you apart from other candidates.
✨Tip Number 4
Get comfortable with using software like PodFather and Excel. Familiarity with these tools will not only help you in the role but also impress the hiring team when you can discuss your experience with them during the interview.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Transport Planner position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in transport planning or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to manage logistics, communicate effectively, and work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Transport Planner role.
How to prepare for a job interview at HomeServices
✨Showcase Your Organisational Skills
As a Transport Planner, you'll need to demonstrate strong organisational skills. Be prepared to discuss how you've successfully managed schedules and prioritised workloads in previous roles. Use specific examples to illustrate your ability to keep operations running smoothly.
✨Communicate Effectively
Excellent communication is key in this role. During the interview, practice clear and concise communication. Be ready to explain how you would liaise with customers, suppliers, and drivers, and provide examples of how you've handled communication challenges in the past.
✨Demonstrate Problem-Solving Abilities
Transport planning often involves quick decision-making and problem-solving. Prepare to discuss scenarios where you've had to think on your feet and resolve issues promptly. Highlight your ability to remain calm under pressure and make effective decisions.
✨Familiarise Yourself with Transport Regulations
Having a good understanding of transport regulations is crucial for this position. Before the interview, brush up on relevant regulations and be ready to discuss how you ensure compliance in your work. This will show your commitment to safety and legal standards.
