Sr. Manager, Learning & Development (Intl)

Reports To: Director, Learning & Leadership Development

Organization: Talent Management & Organizational Development Centre of Excellence

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

Position Overview

The Sr. Manager, Learning & Development (Intl) will be a member of the Talent Management and Organizational Development Centre of Excellence Leadership Team (TMOD CoE) and report directly to the Director, Learning & Leadership Development. You will be part of a fast-growing team that is leading a culture transformation within Insulet’s hyper-growth environment. We are focused on unleashing the power of our people and the organization to drive high performance, and a great employee experience. This global role will be part of the Learning & Development team and will be part of continuing to build learning capability, a growth mindset and a culture of learning at Insulet.

Responsibilities

• Learning Strategy & Key Stakeholder Partnerships
  • Partner with the Director, Learning & Leadership Development to formulate and execute a global, cross functional Learning Strategy and Roadmap that supports our business strategy and culture transformation.
  • Create and deliver a Change Management Strategy for learning programs that engages stakeholders and creates a ‘pull’ for the learning.
  • Act as the key liaison between the L&D team, HRBPs & internal/external stakeholders.
  • Act as a learning coach for employees and executives, offering personalized guidance, feedback, and support to help them develop their skills and achieve their goals.
  • Manage Insulet’s L&D Council and/or other forums to foster collaboration globally.
  • Own the creation of employee communications and partner with the Corporate Communications Center of Excellence.
• Program Design & Facilitation
  • Lead Discovery with key stakeholders, conducting a needs assessment, extracting key insights and formulating innovative strategies to address learning needs and gaps.
  • Design high quality, engaging curriculum that can be scaled globally for key audiences including first line leader, mid-level leader and individual contributor programs.
  • Create bespoke learning experiences which are tailored to specific audiences, such as executives, VPs, and people managers.
  • Leverage design thinking and agile learning approaches, including ways to achieve behaviour change in support of our culture transformation efforts.
  • Develop various forms of collateral to support learning programs.
  • Facilitate engaging and impactful learning sessions, while fostering a collaborative and inclusive environment.
  • Design and run ‘train-the-trainer’ sessions to build a cadre of facilitators internally.
  • Provide ongoing training, feedback, and resources to enhance their effectiveness.
• Program Management & Delivery
  • Lead end-to-end program planning and management for key global learning initiatives, including strategy, logistics, KPI identification and management, stakeholder engagement, communications, and risk mitigation.
  • Define key project objectives, scope, deliverables, and success metrics, ensuring the achievement of program milestones.
  • Maintain clear and consistent communication with all stakeholders, providing regular updates on progress, and proactively addressing any issues or risks that may arise.
  • Conduct reporting, tracking qualitative and quantitative metrics and extracting insights.
  • Provide strategic counsel and recommendations on how to adapt program direction to address challenges and barriers of execution.
  • Utilize our learning management system (Docebo) to manage course content, track learner progress, and analyze learning outcomes.
  • Partner with the L&D team to address employee inquiries and deliver outstanding customer service, ensuring effective resolutions are achieved.
• Technology Driven Learning Experiences
  • Incorporate multimedia content, digital learning experiences, and adaptive learning experiences using technology in program design.
  • Provide counsel on technology offerings that can enhance learner experiences including the use of VR and micro-learnings.
  • Streamline reporting and tracking leveraging technology to increase efficiency.

Education and Experience

• Minimum Requirements
  • Bachelor’s degree.
  • Demonstrated Learning and Leadership Development experience.
  • Experience creating and designing global leadership, soft-skill, behaviour and organizational capability learning solutions at scale and bespoke to key audiences.
  • Experience leveraging data analytics to identify insights, trends, and learning actions.
  • Learning Program Management experience.
• Preferred Experience
  • Experience creating learning strategies to achieve business outcomes.
  • Comprehensive knowledge and proven experience with learner-centered, performance-based instructional theories and adult learning principles.
  • Experience working with and influencing senior executives.
  • Strong platform and facilitation skills to large groups and audiences.
  • Experience designing learning experiences to drive mindset, behavior & culture change.
  • Knowledge of external innovative learning practices and solutions.
  • Experience delivering programs to diverse audiences in a virtual environment.
  • Experience managing large, complex, global learning programs.
  • Instructional design and design thinking experience a plus.
  • Experience working with a Learning Management System (LMS).

Skills and Competencies

• Strong critical thinking and decision-making skills.
• Strong business acumen ensuring learning is relevant to the business strategy.
• Outstanding interpersonal skills, executive presence.
• Skilled at facilitation and presenting to large groups.
• Proficient in leveraging learning technologies and authoring tools to create digital learning experiences; ability to design videos, sketch videos and use of VR a plus.
• Skilled at project and program management with strong detail orientation.
• Excellent verbal, written, presentation, and storytelling skills.
• Highly agile and flexible navigating a complex, hyper-growth global organization.
• Highly collaborative, able to engage and influence senior stakeholders.
• Creative and innovative mindset and approaches to designing learning solutions.
• Skilled at extracting insights from KPIs and other data analytics to improve programs.

PHYSICAL REQUIREMENTS

• Ability to travel across Europe and within the US, estimated at 20% yearly.
• Flexibility to work within global time zones when needed.
• This position has a flexible, hybrid work arrangement.
• Preferred to be commutable to an Insulet location in Europe.