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- Tasks: Lead client relationships and guide a dynamic team in a fast-paced digital agency.
- Company: Join a high-growth B2B digital business making waves in the industry.
- Benefits: Enjoy a vibrant office culture, with 3 days in-office and opportunities for growth.
- Why this job: Be part of a team known for delivering exceptional work and shaping the future of client services.
- Qualifications: Experience in a digital agency and strong leadership skills with big-brand clients required.
- Other info: Must be UK-based and ready to engage actively in the Huddersfield office.
The predicted salary is between 36000 - 60000 £ per year.
Location: Huddersfield (3 days in-office and must be UK based)
We’re hiring a Head of Client Services to join a high-growth B2B digital business that’s already turning heads in their industry. This is a pivotal leadership role where you’ll take the reins on key client relationships, guide a small but driven client team, and help shape the way this agency scales in 2025 and beyond.
Think digital excellence. This is a team that’s already built a solid reputation delivering standout work for major brands, and now, with a growing client base and big plans ahead, they’re looking for someone who can elevate their client service function and bring real energy to the office culture.
- Leading strategic conversations and ensuring commercial goals are met (and exceeded).
- Working closely with internal teams to ensure smooth delivery and consistent quality across every touchpoint.
- Playing an active role in the Huddersfield office 3 days a week, building team culture and staying close to the action.
You’ve likely cut your teeth in a digital agency or similar environment and are comfortable leading the charge with big-brand clients. You’ll shape the future of client services for a business on the up.
The office culture is grounded, welcoming, and built on trust — they just want great people doing great work.
We’re prioritising candidates who can be present in the Huddersfield office and hit the ground running.
Client Services Manager Care Home employer: MRJ Recruitment
Contact Detail:
MRJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager Care Home
✨Tip Number 1
Familiarise yourself with the digital agency landscape, especially in B2B sectors. Understanding current trends and challenges will help you engage in meaningful conversations during interviews and demonstrate your industry knowledge.
✨Tip Number 2
Network with professionals in the Huddersfield area or those already working in similar roles. Attend local industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your leadership style and how it has positively impacted team culture and client satisfaction.
✨Tip Number 4
Show enthusiasm for being present in the office and contributing to the team culture. Be ready to share ideas on how you can enhance collaboration and energy within the Huddersfield office environment.
We think you need these skills to ace Client Services Manager Care Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, particularly in a digital agency environment. Emphasise leadership roles and any achievements that demonstrate your ability to manage key client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their needs, particularly your experience in leading teams and driving client satisfaction.
Showcase Your Understanding of Digital Excellence: Demonstrate your knowledge of digital trends and how they impact client services. Mention specific strategies or tools you’ve used in the past to enhance client relationships and service delivery.
Highlight Cultural Fit: Since the company values a grounded and welcoming culture, mention experiences where you've contributed to team culture or fostered a positive work environment. This will show that you’re not just a fit for the role, but also for the team.
How to prepare for a job interview at MRJ Recruitment
✨Showcase Your Leadership Skills
As a Client Services Manager, you'll be leading a team and managing key client relationships. Be prepared to discuss your leadership style and provide examples of how you've successfully guided teams in the past.
✨Understand the Company Culture
This role emphasises a grounded and welcoming office culture. Research the company’s values and be ready to explain how you align with them and how you can contribute to building a positive team environment.
✨Demonstrate Your Digital Expertise
Since this is a digital business, make sure to highlight your experience in the digital space. Discuss specific projects or campaigns you've worked on that showcase your understanding of digital excellence and client service.
✨Prepare for Strategic Conversations
You'll be leading strategic discussions with clients, so practice articulating your thoughts on how to meet and exceed commercial goals. Be ready to share insights on industry trends and how they could impact client relationships.
