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For Companies At a Glance
- Tasks: Engage customers, manage sales, and maintain store standards while being a brand ambassador.
- Company: Columbia Sportswear is a leading outdoor gear company based in the Pacific Northwest.
- Benefits: Enjoy flexible schedules, employee discounts, and a vibrant team culture.
- Why this job: Join a passionate team dedicated to outdoor adventures and customer experiences.
- Qualifications: No specific education required; 2 years of retail experience preferred.
- Other info: Physical role with opportunities for growth within the company.
OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we're as passionate about the outdoors as you are. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while assisting the Store Leadership team support Columbia Sportswear Company's mission of "Connecting Active People with Their Passions." As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store.
HOW YOU'LL MAKE A DIFFERENCE
- Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences.
- Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
- Perform all required cash register transactions efficiently and accurately.
- Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
- Perform designated keyholder duties as needed which may include opening and closing store duties.
YOU HAVE
- No specific education required (High School Diploma or GED preferred)
- 2 (or less) years of experience in position or specialization
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
JOB CONDITIONS Frequently in a more active environment that can be physical or strenuous in nature, may frequently use specialized equipment, may have exposure to dust and noise. Ability to clearly communicate with others. Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts.
Dkh Retail Associate employer: COLUMBIA
Contact Detail:
COLUMBIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dkh Retail Associate
✨Tip Number 1
Familiarise yourself with Columbia's products and values. Understanding their commitment to the outdoors and sustainability will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills. Since this role involves engaging with customers, think of scenarios where you can showcase your problem-solving abilities and how you would handle various customer inquiries.
✨Tip Number 3
Be prepared to discuss your experience with Point of Sales (POS) systems. If you have prior experience, be ready to share specific examples of how you've efficiently handled transactions and contributed to store operations.
✨Tip Number 4
Show your enthusiasm for teamwork. Columbia values collaboration, so think of examples from your past experiences where you worked effectively with others to achieve a common goal, especially in a retail environment.
We think you need these skills to ace Dkh Retail Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Associate II position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for the outdoors and how it aligns with Columbia's mission. Highlight specific examples of how you've provided exceptional customer service in the past and your ability to work in a team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at COLUMBIA
✨Show Your Passion for the Outdoors
Columbia values individuals who share their love for the outdoors. Be prepared to discuss your outdoor experiences and how they relate to the products you'll be selling. This will demonstrate your genuine interest in the brand and its mission.
✨Demonstrate Customer Service Skills
As a Retail Associate, exceptional customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to engage with customers and understand their needs.
✨Familiarise Yourself with the Product Range
Before the interview, take some time to learn about Columbia's products and their features. Being knowledgeable about the merchandise will allow you to make compelling recommendations during the interview, showcasing your sales abilities.
✨Emphasise Teamwork and Flexibility
Columbia values teamwork and adaptability. Be ready to discuss your experiences working in a team environment and how you've adapted to changing situations in previous roles. This will show that you're a good fit for their dynamic retail environment.
