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- Tasks: Assist customers with parts enquiries and process orders efficiently.
- Company: Join a top dealer group known for its supportive culture and premium brand.
- Benefits: Enjoy a competitive salary, career progression, and a friendly work environment.
- Why this job: Be part of a high-performing team that values customer service and personal growth.
- Qualifications: Experience in a Parts Advisor role is essential; strong communication skills required.
- Other info: Flexible application process; we’ll help you update your CV if needed.
The predicted salary is between 27000 - 33000 £ per year.
Are you an experienced Parts Advisor looking to take the next step in your career? Do you thrive in a professional, high-performing environment with a strong customer focus?
We are proud to be working with one of the most highly regarded main dealer groups in the region, known for their supportive culture, modern facilities, and commitment to excellence. Based in Newbury, this dealership represents a premium, recognisable brand and offers genuine career progression for the right individual.
Responsibilities & Requirements Of A Parts Advisor:
- Handling parts enquiries - face-to-face, over the phone, and via email
- Processing parts orders accurately and efficiently for both retail and trade customers
- Maintaining stock levels and completing regular inventory checks
- Working closely with the workshop to ensure timely delivery of parts
- Offering excellent customer service and product advice
- Previous experience in a Parts Advisor role or similar within the motor trade (essential)
- Strong communication and organisational skills
- Confident IT skills and familiarity with Dealer Management Systems (DMS)
- A customer-focused approach with the ability to work independently and as part of a team
Package:
- £27,000 basic salary (potentially negotiable)
- £33,000 on-target earnings
- Monday to Friday working hours (8:00am – 6:00pm)
- 1 in 3 Saturdays (morning hours)
- Excellent career development opportunities within a leading dealer group
If you believe you have the skills, passion, and experience to thrive as a Parts Advisor - we’d love to hear from you. Don’t worry if your CV is out of date - please get in touch and we’ll guide you through the rest.
To apply or learn more, contact Drew Pilcher.
Parts Advisor - Newbury employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Newbury
✨Tip Number 1
Familiarise yourself with the specific parts and products offered by the dealership. Knowing the ins and outs of their inventory will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on providing excellent support. Think of examples from your past experiences where you went above and beyond for a customer, as these stories can be great conversation starters.
✨Tip Number 3
Network with current or former employees of the dealership or similar businesses. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your experience with Dealer Management Systems (DMS) in detail. Being able to articulate your familiarity with these systems will demonstrate your readiness for the role and your ability to hit the ground running.
We think you need these skills to ace Parts Advisor - Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role within the motor trade. Emphasise your customer service skills and any familiarity with Dealer Management Systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the dealership. Mention specific examples of how you've handled parts enquiries or provided excellent customer service in the past.
Highlight Key Skills: In your application, clearly outline your strong communication and organisational skills. Provide examples of how you have maintained stock levels and processed orders efficiently.
Follow Up: After submitting your application through our website, consider following up with a polite email to express your continued interest in the position and to inquire about the next steps in the hiring process.
How to prepare for a job interview at Silcom Recruitment Limited
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Parts Advisor or in similar positions. Highlight specific examples of how you've handled parts enquiries and processed orders efficiently, as this will demonstrate your capability to excel in the role.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of instances where you provided excellent customer service. Be ready to share how you resolved customer issues or offered product advice, showcasing your ability to connect with clients.
✨Familiarise Yourself with DMS
Brush up on your IT skills, especially with Dealer Management Systems (DMS). If you have experience with specific systems, mention them during the interview to show you're technically savvy and can adapt quickly.
✨Prepare Questions
Have a few thoughtful questions ready about the dealership's culture, career progression opportunities, and how they support their staff. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
