Operations Director

Operations Director

Leicester Full-Time 51000 - 59000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations in a purpose-driven property management business.
  • Company: Join a values-led company transforming lives through supported housing.
  • Benefits: Enjoy a competitive salary, performance bonuses, and professional development opportunities.
  • Why this job: Make a real difference in the lives of vulnerable tenants while shaping business strategy.
  • Qualifications: Senior-level experience in property management and strong leadership skills required.
  • Other info: This is a full-time, office-based role with significant growth potential.

The predicted salary is between 51000 - 59000 £ per year.

Leicestershire

A £60,000 - A £70,000 + Bonus

Full-time, Permanent | Office Based

Lead the operations of a purpose-driven property business that's changing lives - one home at a time.

YOUR ROLE:

As Operations Director, you'll be the driving force behind the day-to-day success of this growing property management business. Reporting directly to the CEO, you'll take full ownership of operations across lettings, maintenance, compliance, and tenancy management, all while leading and developing a cross-functional team. You'll be central to business strategy, playing a pivotal role in scaling services, strengthening partner relationships, and improving the lives of vulnerable tenants across a high-quality, specialist housing portfolio.

WHY YOU'LL LOVE IT HERE:

  • High-impact leadership - play a key role in a values-led business making a difference in the supported housing sector.
  • A seat at the top table - shape strategic decisions, lead business planning, and influence growth.
  • Lead and inspire - manage a motivated cross-functional team across housing, maintenance, and compliance.
  • Room to grow - enjoy opportunities for professional development and project ownership.
  • Purpose and reward - competitive salary of A £60-70k, plus performance bonus and pension scheme.
  • Meaningful mission - help ensure safe, supported housing for vulnerable individuals who need it most.

WHAT WE'RE LOOKING FOR:

We're looking for a strategic, hands-on leader with:

  • Senior-level experience in property management or housing operations
  • Deep understanding of the social or supported housing landscape
  • Proven ability to lead teams, drive change, and improve performance
  • Strong knowledge of compliance frameworks and housing legislation
  • Excellent stakeholder engagement and contract management skills
  • Commercial acumen and a passion for operational excellence

Experience working with vulnerable tenant groups and familiarity with public sector housing contracts will be highly valued.

If you're ready to lead with impact and drive real change... Apply NOW.

Operations Director employer: Paul Mitchell Associates

Join a purpose-driven property business in Leicestershire that is dedicated to making a meaningful impact in the supported housing sector. As an Operations Director, you will not only lead a motivated team but also have the opportunity for professional growth while shaping strategic decisions that improve the lives of vulnerable tenants. With a competitive salary, performance bonuses, and a strong commitment to employee development, this is an excellent place for those looking to make a difference in their careers.
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Contact Detail:

Paul Mitchell Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director

✨Tip Number 1

Network with professionals in the property management and housing sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.

✨Tip Number 2

Research the company thoroughly. Understand their mission, values, and recent developments in the supported housing sector. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in detail. Be ready to share specific examples of how you've successfully led teams, driven change, and improved performance in previous roles, especially in property management.

✨Tip Number 4

Familiarise yourself with current compliance frameworks and housing legislation relevant to the role. Being well-versed in these areas will not only boost your confidence but also show your commitment to operational excellence in the housing sector.

We think you need these skills to ace Operations Director

Leadership Skills
Strategic Planning
Property Management Expertise
Compliance Knowledge
Stakeholder Engagement
Contract Management
Change Management
Performance Improvement
Commercial Acumen
Team Development
Operational Excellence
Understanding of Social Housing
Knowledge of Housing Legislation
Experience with Vulnerable Tenant Groups

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your senior-level experience in property management or housing operations. Emphasise any relevant achievements that demonstrate your ability to lead teams and drive change.

Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and your understanding of the social housing landscape. Mention specific examples of how you've improved performance in previous roles.

Highlight Relevant Skills: Clearly outline your knowledge of compliance frameworks and housing legislation. Include any experience you have with vulnerable tenant groups and public sector housing contracts to strengthen your application.

Showcase Leadership Experience: Detail your experience in leading cross-functional teams. Provide examples of how you've inspired and managed teams to achieve strategic goals, as this is crucial for the Operations Director role.

How to prepare for a job interview at Paul Mitchell Associates

✨Showcase Your Leadership Experience

As an Operations Director, you'll need to demonstrate your senior-level experience in property management. Be prepared to share specific examples of how you've successfully led teams, driven change, and improved performance in previous roles.

✨Understand the Social Housing Landscape

Make sure you have a solid grasp of the social or supported housing landscape. Research current trends, challenges, and legislation in this sector so you can discuss how your knowledge can benefit the company.

✨Highlight Stakeholder Engagement Skills

Strong stakeholder engagement is crucial for this role. Prepare to discuss your experience in managing relationships with various stakeholders, including tenants, partners, and regulatory bodies, and how you've navigated complex contract management situations.

✨Demonstrate Commercial Acumen

The company values commercial acumen and operational excellence. Be ready to talk about how you've contributed to business strategy and growth in your past roles, and how you plan to apply that knowledge to help scale their services.

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