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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street staple with 230 years of heritage.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive wellbeing programme.
- Why this job: Be part of a team that creates memorable experiences for customers and colleagues alike.
- Qualifications: Passion for customer service, confidence in communication, and adaptability are key.
- Other info: This is a permanent role with 20 hours per week, requiring flexibility across all days.
Contract Type: Permanent
Working hours: 20 per week. Candidates must be flexible across all 7 days.
WH Smith has a remarkable heritage and has occupied its place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores strive to make customer and colleague journeys in life memorable, marking milestones with cards and gifts, providing escape and education with our books, and offering communication and currency services in our Post Office Stores.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our high store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.
What being a Sales Assistant involves:
- Delivering outstanding customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting
- Maintaining high standards of display and visual merchandising to help customers find what they’re looking for easily
- Supporting colleagues as part of a team
What we look for in our Stores:
- A passion for providing customers with an exceptional in-store experience
- Confidence in communicating within the team
- Motivation to achieve excellent results and standards
- Adaptability to meet company requirements and goals
Our rewards:
We appreciate your hard work in making WHSmith a success and our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.
Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
Sales Assistant Kingston Upon Thames employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Kingston Upon Thames
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Understanding their offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in-store. Whether it's a casual chat or a formal interview, displaying your ability to connect with customers is key.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role requires working across all seven days, highlighting your willingness to work varied hours can set you apart from other candidates.
✨Tip Number 4
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. WHSmith values a supportive team environment, so showing that you can contribute positively is essential.
We think you need these skills to ace Sales Assistant Kingston Upon Thames
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer experiences. Mention why you want to work at WHSmith and how your values align with their mission of creating memorable journeys for customers.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Teamwork Skills
Since the role involves supporting colleagues, be prepared to discuss how you work well in a team. Highlight any previous experiences where you collaborated effectively with others to achieve a common goal.
✨Be Ready to Discuss Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of instances where you had to adjust quickly to new challenges or changes in your work environment, and be ready to share those stories.
✨Prepare Questions About the Role
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the Sales Assistant role, the team dynamics, or WHSmith’s approach to customer service to show your genuine interest.
