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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Lidl is a fast-growing, diverse retailer focused on collaboration and customer service.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and enhanced family leave.
- Why this job: Join a supportive team, gain retail training, and make a real impact in your community.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Flexible shifts and opportunities for career growth await you at Lidl.
£12.75 - £13.65 per hour | 20 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.
In return, we'll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl.
We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career.
What you'll do:- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding what makes Lidl unique will help you connect with the team during your interview and show that you're a good fit for their collaborative environment.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service, as this is crucial for the Customer Assistant role.
✨Tip Number 3
Show your flexibility and willingness to adapt. Be ready to talk about times when you've had to change priorities quickly and how you handled those situations, as this aligns with the dynamic nature of the job.
✨Tip Number 4
Bring your positive attitude to the forefront. During any interactions, whether it's an interview or a casual chat, let your friendly manner shine through, as Lidl values a smile and a positive approach in their team.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use specific examples that demonstrate your ability to handle customer queries and work efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your flexibility, positive attitude, and how you can contribute to the team at Lidl. Be sure to align your skills with the job description.
Showcase Your Customer Service Skills: In your application, emphasise your customer service skills. Provide examples of how you've gone the extra mile for customers in previous roles, as this is crucial for a Customer Assistant position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Redefined Ltd
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
✨Emphasise Teamwork
Collaboration is important at Lidl. Be sure to discuss your experience working as part of a team and how you contribute to a positive work atmosphere. Mention any specific instances where you helped colleagues or worked together to achieve a goal.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing stock deliveries. Practising these scenarios beforehand can help you respond confidently and effectively during the interview.
