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- Tasks: Lead a team to ensure customer satisfaction and efficient Bodyshop operations.
- Company: Join Sytner Jaguar Land Rover Northampton, a leader in the automotive industry.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and career development opportunities.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: Experience in Bodyshop management and insurance claims is essential.
- Other info: Full-time role may include weekends; state-of-the-art facilities provided.
The predicted salary is between 36000 - 60000 £ per year.
An exciting and rare opportunity has arisen to join our fantastic team at Sytner Jaguar Land Rover Northampton as a Bodyshop Manager. As a Bodyshop Manager at Sytner, you will lead a team dedicated to delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department, as well as handling customer interactions both internal and external.
Our dealerships feature state-of-the-art facilities, equipment, and technology in safe, friendly, and clean workshops. This is a full-time role, which may include weekends, to ensure we provide our customers with the highest levels of service.
About you
- Experience and understanding of all aspects of running a Bodyshop and handling insurance claims are essential.
- You should already hold a similar position within the motor industry.
- This sales-focused role suits a forward-thinking, people-oriented individual.
- You must be both Audatex and VDA accredited.
- Excellent communication skills and a good telephone manner are required, as most authorizations are negotiated over the phone.
- Working knowledge of Audatex Enterprise and E.M.A.C.S. is advantageous.
- Applicants should have Bodyshop experience within a franchised dealership as a minimum requirement.
Why Sytner?
- Sytner Group offers an industry-leading benefits package and is committed to continuous improvement and creating an environment where everyone feels valued, appreciated, and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days including bank holidays.
- Industry-leading Maternity, Paternity, and Adoption Pay.
- Career Development opportunities.
- Recognition of Long Service every 5 years.
- Discounted Car Schemes.
- High Street Discounts.
- Discounted Gym memberships.
- Cycle to work scheme.
- One paid voluntary/community work day per year.
We value diversity and inclusion and welcome applications from individuals of all backgrounds. We also support reasonable adjustments during the recruitment process.
Bodyshop Manager employer: Land Rover
Contact Detail:
Land Rover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the bodyshop industry. Being knowledgeable about state-of-the-art equipment and techniques will show your commitment to excellence and innovation, which is highly valued at Sytner.
✨Tip Number 2
Network with professionals in the motor industry, especially those who have experience in bodyshop management. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved productivity and efficiency in previous roles. Highlighting your achievements in managing a team and handling customer interactions will demonstrate your capability to excel as a Bodyshop Manager.
✨Tip Number 4
Brush up on your negotiation skills, particularly over the phone. Since most authorisations are negotiated this way, being able to communicate effectively and persuasively will be crucial in showcasing your suitability for the role.
We think you need these skills to ace Bodyshop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Bodyshop Manager position. Tailor your application to highlight your relevant experience in running a Bodyshop and handling insurance claims.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles within the motor industry, particularly any experience as a Bodyshop Manager. Mention your Audatex and VDA accreditations, as well as your familiarity with Audatex Enterprise and E.M.A.C.S.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've successfully handled customer interactions, especially over the phone. This could include negotiating authorisations or resolving customer issues.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role at Sytner Jaguar Land Rover Northampton. Mention why you want to work there and how you align with their values of continuous improvement and customer satisfaction.
How to prepare for a job interview at Land Rover
✨Showcase Your Bodyshop Experience
Make sure to highlight your previous experience in managing a Bodyshop. Discuss specific challenges you've faced and how you overcame them, as well as any improvements you implemented that boosted productivity or customer satisfaction.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers and team members in the past. Be ready to discuss how you handle negotiations over the phone, especially regarding insurance claims.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Audatex Enterprise and E.M.A.C.S. If you have experience with these systems, be prepared to discuss how you've used them to streamline operations or improve service delivery in your previous roles.
✨Emphasise Your People Skills
As a Bodyshop Manager, you'll need to lead a team effectively. Share examples of how you've motivated and developed your team in the past. Highlight your ability to create a positive work environment that encourages collaboration and high performance.
