General Counsel Operations Manager

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a General Counsel Operations Manager, and find your superpower.

National Grid is hiring a General Counsel Operations Manager. This position can be based at either The Strand, London or Warwick, UK.

About The Role

Are you passionate about the energy sector and eager to make a meaningful impact in the journey towards a sustainable future? National Grid Electricity Distribution (NGED) is on the lookout for a dynamic General Counsel Operations Manager to join our team. As a key player in a company that delivers electricity to over 8 million customers across the Midlands, South Wales, and the South West of the UK, you will be at the forefront of supporting the energy transition as we strive to achieve net zero by 2050. In this pivotal role, you will lead the charge in developing and delivering innovative operational solutions that align with our mission to provide clean, affordable, and fair energy. You will work closely with the Director of Operations and the NGED General Counsel, collaborating with senior leaders to ensure our legal, risk, and compliance functions are primed to support our ambitious goals. You will be instrumental in aligning legal operations with the broader business strategy, optimising processes, implementing innovative technologies, and working with lawyers to build solutions that enhance business self-sufficiency and reduce external legal spend.

What You’ll Do

• Strategic Planning & Technology Integration: Craft and implement strategies to enhance the efficiency of our legal operations. Drive the integration of cutting-edge legal technologies, including AI, to revolutionise our processes and support our business objectives. Transform and lead a high-performing legal operations team, fostering a culture of collaboration and inclusivity. Mentor and develop team members, empowering them to reach their full potential. Oversee the legal department’s budget, implementing cost-saving measures and ensuring compliance. Collaborate with lawyers to create solutions that enhance self-sufficiency and reduce external legal spend.
• Cross-Functional Collaboration and Change Management: Build strong relationships with the business, lawyers, IT, and Digital teams to drive change and align legal operations with business objectives. Work closely with other departments to ensure alignment with business objectives. Participate in cross-functional projects and initiatives to drive business success. Oversee and manage legal projects, ensuring they are completed on time and within budget. Analyse legal data to identify trends, risks, and opportunities, preparing reports for senior management.

About You

• Extensive experience in legal operations or project management, preferably in-house or at a law firm.
• Proven ability to manage projects independently and move them forward effectively.
• Strong analytical skills with a keen eye for detail, capable of identifying risks and implementing controls.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• A passion for innovation and technology solutions, particularly in the realm of legal operations and AI.
• Experience in financial forecasting, budget management, and risk management IT systems.
• A commitment to diversity, equity, and inclusion initiatives.

What you’ll Get

• Competitive Salary: circa £82,000 – £97,000 per annum (dependent on location, capability, and experience).
• Bonus: Up to 15% of your salary for stretch performance.
• Additional benefits: Flexible benefits such as a cycle scheme, share incentive plan, technology schemes.
• Ongoing career development and support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it is relevant to your role.
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness.
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare.

More Information

This role is offered on a Full-Time, Permanent basis. We are also offering hybrid/flexible working where travel to the office will be as per business need. Base location for this role will be The Strand, London or Warwick, UK. This role closes on 5th June 2025; however, we strongly encourage candidates to submit their application as early as possible, as we reserve the right to close the advert early.

Diversity, Equity and Inclusion

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.