HR/CRM Product Owner

Join to apply for the HR/CRM Product Owner role at Apex Group Ltd .

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our dedicated team has successfully navigated an unprecedented growth and transformation journey, now employing approximately 13,000 staff across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your skills and experience.

Take the lead, and we’ll support you to excel. We offer the freedom to be a positive disrupter and turn big ideas into industry-changing realities.

Job Summary: The Product Owner for HR/CRM Systems will oversee the development, implementation, and optimization of Workday and Salesforce systems. This strategic role requires a deep understanding of both platforms to enhance organizational efficiency and effectiveness.

Reports to: Head of Enterprise Applications

Key Responsibilities:

1. Define and communicate the product vision and strategy for Workday and Salesforce, aligning with business goals.
2. Collaborate with stakeholders to understand their needs and ensure solutions meet business objectives.
3. Prioritize and manage the product backlog to maximize value delivery.
4. Partner with departments to identify and implement process improvements leveraging these systems.
5. Ensure systems compliance with regulations, audit requirements, and maintain high data security standards.
6. Develop and deliver training for end-users and provide ongoing support for effective system use.

Qualifications:

1. Proven experience managing Workday and Salesforce, including implementation and optimization.
2. Strong leadership skills with team management experience.
3. Proficiency in Workday and Salesforce modules and related technologies.
4. Experience managing complex projects within budget and timeline constraints.
5. Excellent stakeholder engagement and communication skills.
6. Strong analytical, problem-solving, and continuous improvement skills.
7. Bachelor’s degree in IT, Business Administration, or related; certifications in Workday and Salesforce are advantageous.

About You:

• You understand Workday & Salesforce processes and how to optimize them.
• You are a strategic thinker capable of translating business needs into effective configurations.
• You are passionate about leveraging technology to improve efficiency and employee experience.
• You excel in building stakeholder relationships and inspiring your team.
• You possess knowledge of integrations, reporting, security, and system configuration review.
• You have experience managing multiple systems and leading transformation projects.
• You are skilled in data analysis, reporting, and managing system budgets.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources

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