Civil Liberties – Legal Assistant

# Civil Liberties – Legal Assistant## Location## Salary£DOE## Job TypeLegal Assistant## Closing Date31st July 2025Share onHudgell Solicitors has been fiercely committed to doing the right thing and to Righting Wrongs for more than 25 years.We believe that justice is for *everyone*, and that the very best representation should be available to all who need it. That is why we: fight for our clients, stand up for the vulnerable, and give a voice to those seeking justice.Our firm is award-winning and highly acclaimed, recognised as one of the UK’s Best 250 law firms by The Times for five consecutive years.## About the Role## What you will be doingWe are looking for a legal assistant to join our Civil Liberties Team in our Hull Office.In this role, every day will be a unique and exciting challenge that will include:* Set the tone of the initial client journey in accordance with our company values through your upbeat, but empathetic, handling of initial client queries.* Always maintain our call and email handling service level agreement standards in terms of speed and quality of response.* Communicate with the client via email, telephone and live chat to establish key information to enable a detailed note of instruction to be prepared in readiness for assessment by a senior colleague.* Following the assessment, notify the client of our decision and deal with any follow-up correspondence* Record new enquiries and open files on the case management system.* Monitor own task list daily to ensure all deadlines are met, and monitor the task lists and emails of other team members when on leave.* Assist with the preparation of electronic Court bundles.* Support fee earners generally in the running of the cases.Visit our page to see the cases you’ll be working on.## What you will needWe are thrilled to offer this exciting opportunity and are looking for individuals with the following experiences, qualifications, and personality traits. We are eager to hear from a diverse range of candidates and encourage you to showcase your best qualities.In the role, you will need (ESSENTIALS):* Previous experience in a supporting role within the professional industry.* Excellent verbal and written communication skills* Ability to deliver excellent client care and possess empathy and compassion to help guide our clients through challenging personal circumstances.* Be IT literate, including knowledge of using case management software or similar.It is desired that you have:* Experience within the legal profession.* Be keen to learn, interested in driving your own career progression and be proactive in taking ownership of this.## Who you\’ll be working withYou will work with , along with the rest of the Civil Liberties Team. Meet your future colleagues by visiting their .## What we offerAt Hudgell Solicitors, we’re a law firm that is passionate about our people, which is why we have a benefits package that reflects how much we care about our colleagues!Here is what makes us stand out:* Competitive salary and bonus scheme.* Generous holiday entitlement to include additional leave for long service, holiday purchase scheme, and you get to celebrate your birthday on us.* Supportive, approachable and friendly working environment.* Ongoing professional development and training opportunities.* Range of benefits and perks, including pension, health cash plan, regular breakfast/lunch events, recognition for long service and more.Visit our to learn more.## Our ValuesJoining Hudgell Solicitors is a commitment to our ethos: you will be wholly committed to fighting for our clients, our people, and our communities.We are proud to be ‘refreshingly down to earth’, and we are committed to providing our clients with clear, easily understood advice, but that is only part of our promise.Don’t take our word for it, hear from some of the people we have worked with about their experiences with our colleagues.## Where you\’ll be workingOur Hull office is situated at the end of Humber Street, one of the best places to work in the city.Humber Street is thriving with local businesses and has everything you need: from bakeries, cafes, and restaurants to arts and crafts, vintage clothing, and even a gym.You’re also only a two-minute walk from Trinity Market, and if you love marine life, the Deep is only a brisk walk across the footbridge away. It’s the perfect location to enjoy yourself at lunch or after work.Plus, if sport and camaraderie are what you’re looking for, our office also has its own run club, seeing colleagues get together and keep fit together after work. #J-18808-Ljbffr