Job Description
Posted Wednesday 4 February 2026 at 01:00
Your primary responsibility will be to provide professional support to our customers.
Working closely with the Garden Centre Manager to help the business to succeed.
This role includes frequent heavy lifting
Seasonal: 22 February 2026 until 31 May 2026
Rota: Every Weekend Saturday 10:00-14:00 and Sunday 10:30-13:30
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines
To be successful in this role, we are looking for people:
- Good friendly manner
- Good interpersonal skills
- Willing to learn
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.
We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer focused environment.
Rewards & Benefits
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – Non-contractual bonus at Christmas, based on the company profit in any financial year (first year depending on start date).
- Pension – Defined Contribution Pension Plan; employer contributions provided if you meet government criteria.
- Attendance – After one year’s service and 100% attendance, one extra day of holiday (pro-rata) is added to your holiday grant as a thank you.
- Made A Difference Scheme (M.A.D) – Reward scheme for team members who deliver outstanding customer service, with a monthly winner choosing a gift.
- Learning & Development – Opportunities to develop skills and confidence.
- Birthday – After 6 months service, if your birthday falls on your contracted work day, you may leave early (holiday policy rules apply). After 2 years’ service, you receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
- Cycle2work scheme – After 1 year’s service, government initiative offering saving on cycling equipment; deduction over 12 or 19 months.
- Child\’s first day at school – After 1 year’s service, come in late and go home early on your child’s first day of school life.
- RHS Membership or a Tree / Shrub – After 1 year’s service, option to plant a tree/shrub up to £50 value or £50 towards RHS membership.
- Employee Assistance Programme (EAP) – After 2 years’ service, access to wellbeing resources.
- Retirement – After 15 years’ service, contracted hours reduced by a fifth for the final 3 months with pay unchanged.
- Free Parking – On-site parking for all employees.
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Contact Detail:
Squire's Garden Centres Recruiting Team