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For Companies At a Glance
- Tasks: Lead and enhance VoIP and Unified Communications infrastructure in a dynamic environment.
- Company: Join a top consultancy known for cutting-edge communication solutions.
- Benefits: Competitive salary, benefits package, and a collaborative work culture.
- Why this job: Perfect for tech enthusiasts eager to make an impact in communications.
- Qualifications: Must have advanced Cisco Unified Communications experience and SC clearance eligibility.
- Other info: This is a fully on-site role based in Stevenage.
The predicted salary is between 60000 - 70000 £ per year.
We're Hiring: Unified Communications Lead
£60,000-£70,000 + Benefits
On-Site - Stevenage (5 days per week)
Candidates need to be SC eligible and sole UK National.
Can you explain the role of a Cisco Unified Communications Manager (CUCM) in a VoIP environment, the purpose of a SIP Trunk and the difference between a Route Pattern and a Translation Pattern in Cisco CUCM? If so, this might be the role for you.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment.
This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We're Looking For:
- Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
- In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
- A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You'll Do:
- Resolve Level 2 and 3 incidents across telephony and video conferencing environments.
- Respond to hardware and software application requests.
- Participate in and lead Unified Communications and video conferencing projects.
- Support operational teams on an ad hoc basis.
- Maintain and optimise telephony and video infrastructure (MCO).
- Lead and mentor local team members, encouraging knowledge sharing.
What You'll Bring:
- Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years).
- Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip).
- Knowledge of VMware Suite and vSAN.
- Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
- Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration.
- Proven people management and team leadership skills.
RSG Plc is acting as an Employment Agency in relation to this vacancy.
Unified Communications Lead employer: F5
Contact Detail:
F5 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead
✨Tip Number 1
Familiarise yourself with the latest Cisco Unified Communications technologies and trends. Being well-versed in the specifics of CUCM, SIP Trunks, and the differences between Route Patterns and Translation Patterns will not only boost your confidence but also impress the interviewers.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums to connect with others who work with VoIP systems. This can provide you with valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've resolved complex telephony issues. Be ready to share specific examples of how you've managed VoIP systems and improved call quality, as this will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 4
Showcase your leadership abilities by discussing any previous experiences where you've mentored team members or led projects. Highlighting your people management skills will align well with the role's requirements and show that you're a good fit for their collaborative environment.
We think you need these skills to ace Unified Communications Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with VoIP systems and Unified Communications platforms, particularly Cisco. Emphasise your knowledge of SIP, H.323, and troubleshooting skills to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cutting-edge communication platforms and your leadership experience. Mention specific projects or achievements that demonstrate your expertise in managing VoIP and Unified Communications infrastructure.
Showcase Relevant Skills: Clearly outline your technical skills related to networking, QoS, VLANs, and firewalls. Provide examples of how you've resolved complex call quality issues or led Unified Communications projects in previous roles.
Prepare for Technical Questions: Be ready to discuss the role of Cisco Unified Communications Manager in a VoIP environment, the purpose of a SIP Trunk, and the differences between Route Patterns and Translation Patterns. This will show your depth of knowledge during the interview process.
How to prepare for a job interview at F5
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with VoIP systems and Cisco Unified Communications. Highlight specific projects where you've resolved complex call quality issues or optimised telephony infrastructure.
✨Understand Key Concepts
Make sure you can clearly explain the role of a Cisco Unified Communications Manager in a VoIP environment, as well as the purpose of SIP Trunks. Familiarise yourself with the differences between Route Patterns and Translation Patterns in Cisco CUCM.
✨Demonstrate Leadership Skills
Since this role involves leading and mentoring team members, be ready to share examples of how you've successfully managed teams in the past. Discuss your approach to encouraging knowledge sharing and collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle Level 2 and 3 incidents in telephony and video conferencing environments, and be ready to articulate your thought process.
