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- Tasks: Lead and enhance VoIP and Unified Communications infrastructure in a dynamic environment.
- Company: Join a leading consultancy known for cutting-edge communication solutions.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be at the forefront of innovative communication technology while mentoring a passionate team.
- Qualifications: Must have advanced Cisco Unified Communications experience and SC clearance eligibility.
- Other info: This is a fully on-site role based in Stevenage.
The predicted salary is between 48000 - 84000 £ per year.
We're Hiring: Unified Communications Lead
£60,000-£70,000 + Benefits
On-Site - Stevenage (5 days per week)
Candidates need to be SC eligible and sole UK National.
Can you explain the role of a Cisco Unified Communications Manager (CUCM) in a VoIP environment, the purpose of a SIP Trunk and the difference between a Route Pattern and a Translation Pattern in Cisco CUCM? If so, this might be the role for you.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment.
This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We're Looking For:
- Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
- In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
- A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You'll Do:
- Resolve Level 2 and 3 incidents across telephony and video conferencing environments.
- Respond to hardware and software application requests.
- Participate in and lead Unified Communications and video conferencing projects.
- Support operational teams on an ad hoc basis.
- Maintain and optimise telephony and video infrastructure (MCO).
- Lead and mentor local team members, encouraging knowledge sharing.
What You'll Bring:
- Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years).
- Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip).
- Knowledge of VMware Suite and vSAN.
- Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
- Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration.
- Proven people management and team leadership skills.
RSG Plc is acting as an Employment Agency in relation to this vacancy.
Contact Detail:
F5 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco Unified Communications Manager and SIP protocols. Being able to discuss these in detail during your interview will demonstrate your expertise and readiness for the role.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've resolved complex VoIP issues. This will help you illustrate your hands-on experience and ability to troubleshoot effectively, which is crucial for this position.
✨Tip Number 3
Since this role involves leading and mentoring a team, be ready to discuss your leadership style and any previous experiences managing teams. Highlighting your ability to encourage knowledge sharing will resonate well with the hiring managers.
✨Tip Number 4
Research the company and its projects related to Unified Communications. Understanding their current initiatives and challenges can help you tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Unified Communications Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with VoIP systems and Unified Communications platforms, particularly Cisco. Use specific examples to demonstrate your expertise in troubleshooting call quality and connectivity issues.
Craft a Strong Cover Letter: In your cover letter, express your passion for cutting-edge communication platforms and your leadership skills. Mention your eligibility for SC clearance and how your background aligns with the requirements of the role.
Showcase Relevant Skills: Clearly outline your knowledge of SIP, H.323, and other protocols in your application. Highlight your understanding of networking concepts like QoS, VLANs, and firewalls, as these are crucial for the role.
Prepare for Technical Questions: Be ready to discuss technical aspects such as the role of Cisco Unified Communications Manager in a VoIP environment, the purpose of a SIP Trunk, and the differences between Route Patterns and Translation Patterns. This will show your depth of knowledge during the interview process.
How to prepare for a job interview at F5
✨Showcase Your Technical Knowledge
Be prepared to discuss your hands-on experience with VoIP systems and Cisco Unified Communications. Brush up on key concepts like SIP Trunks, Route Patterns, and Translation Patterns, as these are likely to come up during the interview.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot complex call quality and connectivity issues. Prepare examples from your past experiences where you successfully resolved similar challenges.
✨Highlight Leadership Experience
Since the role involves leading and mentoring team members, be ready to share your leadership experiences. Discuss how you've encouraged knowledge sharing and supported your team in previous roles.
✨Understand the Company Culture
Research the consultancy's values and work environment. Be ready to explain how your expertise aligns with their mission and how you can contribute to a collaborative, fast-paced setting.
