At a Glance
- Tasks: As a Keyholder, you'll deliver top-notch customer service and support the sales team.
- Company: Join Levi's, an iconic brand known for celebrating change and creativity.
- Benefits: Enjoy competitive pay, development opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values your ideas and passion for denim.
- Qualifications: Experience in retail, strong customer service skills, and teamwork are essential.
- Other info: You'll open and close the store, making you a key player in our success.
As a Keyholder at Levi's, you will work in an environment where change and ideas are celebrated. You will serve as a vital link between our products and customers, supporting and assisting our Stylists.
Key responsibilities include:
- Delivering the highest level of customer service through teamwork and brand values
- Supporting store management with daily tasks and store duties
- Motivating and supporting the sales team to achieve customer service excellence and personal targets
- Providing guidance to help develop the sales team and meet KPIs
- Maintaining strong visual standards across the store
- Assisting with stock deliveries and organization of the stockroom
- Opening and closing the store in the absence of senior managers
We value sharing our brand's values and passion. We seek someone experienced in meeting KPIs and sales targets in retail, with strong customer service skills. Teamwork and supporting management are essential, along with experience in managing a shop floor team.
Benefits include: competitive pay, development opportunities, and working for an iconic brand.
If you love denim and believe you're a fit for this role, please submit your application today!
Key Holder 20 hrs - New Store Bracknell employer: Levi Strauss & Co.
Contact Detail:
Levi Strauss & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder 20 hrs - New Store Bracknell
✨Tip Number 1
Familiarise yourself with Levi's brand values and products. Understanding their history and what they stand for will help you connect with the team and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver excellent service, which is crucial for a Key Holder.
✨Tip Number 3
Emphasise your teamwork skills by discussing past experiences where you successfully collaborated with others to achieve sales targets or improve store performance. This will demonstrate your fit for the collaborative environment at Levi's.
✨Tip Number 4
Prepare to discuss how you would motivate and support a sales team. Think of strategies you've used in the past to inspire colleagues and meet KPIs, as this aligns perfectly with the responsibilities of a Key Holder.
We think you need these skills to ace Key Holder 20 hrs - New Store Bracknell
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Key Holder position at Levi's. Tailor your application to highlight your relevant experience in customer service and retail.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, particularly any roles where you met KPIs or supported a team. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your passion for the Levi's brand and denim. Mention specific examples of how you've motivated teams or contributed to sales targets in past roles. Make sure to convey your enthusiasm for the position and how you align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Levi Strauss & Co.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Levi's and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Discuss specific situations where you went above and beyond to meet customer needs, as this is crucial for a Key Holder position.
✨Demonstrate Teamwork and Leadership
Be ready to talk about your experience working in teams and how you've motivated others. Provide examples of how you've supported management and helped develop team members to achieve sales targets and KPIs.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific scenarios, such as opening or closing the store or dealing with a difficult customer. Think through your responses to show your problem-solving skills and ability to maintain high standards.