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For Companies At a Glance
- Tasks: Lead impactful UX research projects to shape product strategy and design.
- Company: Viator, a Tripadvisor company, offers 300,000+ travel experiences for unforgettable memories.
- Benefits: Enjoy competitive pay, remote work options, health benefits, and tuition assistance.
- Why this job: Join a supportive team that values user insights and fosters collaboration across departments.
- Qualifications: BA/BSc in relevant field with 6+ years of research experience and strong project management skills.
- Other info: Flexible work environment with a focus on inclusivity and core values.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Senior UX Researcher (Viator) role at Viator.
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With over 300,000 travel experiences—from simple tours to extreme adventures—making memories that last a lifetime has never been easier. We offer industry-leading flexibility and last-minute availability, making every day extraordinary.
Role Overview
We are seeking an experienced and motivated Senior UX Researcher to lead impactful research projects that inform business metrics and product strategy. You will utilize both qualitative and quantitative methodologies to deliver insights that shape design and product decisions, advocating for users and collaborating with stakeholders to align product roadmaps with data, customer insights, and business goals.
Key Responsibilities
- Lead UX research activities, from large-scale generative studies to rapid, tactical research.
- Select appropriate research methodologies to address high-priority questions.
- Synthesize data from various sources to define and understand core problems.
- Manage multiple projects efficiently, ensuring alignment with product timelines.
- Create clear, actionable insights and communicate them compellingly to stakeholders.
- Collaborate cross-functionally with product, design, analytics, VoC, and engineering teams.
- Contribute to the development of research practices, tools, and processes.
Minimum Qualifications
- BA/BSc in psychology, HCI, design, communication, statistics, or related field.
- 6+ years of professional research experience.
- Extensive experience with qualitative methods (interviews, usability testing, focus groups, etc.).
- Experience with quantitative methods and statistical analysis.
- Proficiency with research tools like UserTesting, dscout, etc.
- Strong project management, communication, and stakeholder management skills.
- Flexible, confident, and influential attitude.
Perks and Benefits
- Competitive compensation, including salary, bonus, and equity.
- Flexible, remote-friendly work environment.
- Health benefits, tuition assistance, travel perks, and more.
- Supportive, inclusive workplace aligned with our core values.
If you require accommodations during the application process, please contact AccessibleRecruiting@Tripadvisor.com with your request and the job requisition number.
Senior UX Researcher (Viator) employer: Viator
Contact Detail:
Viator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher (Viator)
✨Tip Number 1
Familiarise yourself with Viator's offerings and user experience. Understanding their marketplace and the types of travel experiences they provide will help you tailor your insights and demonstrate your passion for their mission during interviews.
✨Tip Number 2
Showcase your experience with both qualitative and quantitative research methods. Be prepared to discuss specific projects where you've successfully applied these methodologies, as this will highlight your ability to lead impactful research initiatives.
✨Tip Number 3
Network with current or former employees of Viator on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 4
Prepare to discuss how you manage multiple projects and collaborate cross-functionally. Highlighting your project management skills and ability to work with diverse teams will resonate well with the role's requirements.
We think you need these skills to ace Senior UX Researcher (Viator)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly focusing on both qualitative and quantitative methodologies. Use specific examples that demonstrate your ability to lead research projects and collaborate with cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with Viator's mission. Discuss your approach to UX research and how your insights have previously influenced product decisions. Be sure to mention your experience with tools like UserTesting and dscout.
Showcase Your Research Skills: Include a portfolio or case studies that showcase your research work. Highlight projects where you used various methodologies to solve core problems and how your findings were communicated to stakeholders.
Prepare for Interviews: If invited for an interview, be ready to discuss your research process in detail. Prepare to share examples of how you've managed multiple projects and aligned them with business goals. Also, think about how you would advocate for users in a collaborative environment.
How to prepare for a job interview at Viator
✨Showcase Your Research Skills
Prepare to discuss your experience with both qualitative and quantitative research methods. Be ready to provide examples of how you've used these methodologies to inform product decisions and improve user experiences.
✨Communicate Clearly
Since the role involves collaborating with various stakeholders, practice articulating your insights in a clear and compelling manner. Use storytelling techniques to make your findings relatable and impactful.
✨Demonstrate Project Management Abilities
Highlight your experience managing multiple projects simultaneously. Discuss how you prioritise tasks and ensure alignment with product timelines, as this is crucial for the Senior UX Researcher role.
✨Familiarise Yourself with Viator's Offerings
Research Viator’s travel experiences and understand their marketplace. Being knowledgeable about their products will help you tailor your responses and show your genuine interest in the company during the interview.
