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- Tasks: Provide expert advice and customer care in eyewear selection.
- Company: Join Boots Opticians, a leader in optical care with a commitment to inclusivity.
- Benefits: Enjoy flexible working options, generous discounts, and a supportive benefits scheme.
- Why this job: Make a real difference in customers' lives while growing your skills in a positive environment.
- Qualifications: Must be registered with the General Optical Council and eager to learn.
- Other info: Open to part-time roles and offers support throughout the application process.
The predicted salary is between 30000 - 42000 £ per year.
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.
Responsibilities include:
- Providing clinical support in store for regulated dispensing
- Inspiring your Optical team by sharing your knowledge to offer the very best service.
- Listening to the needs of customers and offering expertise and advice.
- Helping our customers to choose the correct eyewear and offering guidance to ensure they receive the best product suited to their needs.
- Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
- Providing expert knowledge for patients with more specialist requirements.
What you'll need to have:
- Registered with the General Optical Council (GOC)
- Passion for your own learning and development, completing all CPD training as part of the GOC requirement.
It would be great if you also have:
- Ability to embrace new technology
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
After submitting your application online, it will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Dispensing Optician employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and technologies. Being knowledgeable about current products will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Network with other professionals in the optical field. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Boots Opticians.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided excellent customer service. Boots values customer care, so having specific examples ready will demonstrate your capability and fit for the team.
✨Tip Number 4
Research Boots Opticians' values and culture. Understanding their commitment to inclusivity and customer care will help you align your answers during the interview and show that you're a great cultural fit.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dispensing Optician. Familiarise yourself with the skills required, such as providing clinical support and offering expert advice to customers.
Tailor Your CV: Highlight your qualifications, especially your registration with the General Optical Council (GOC). Emphasise any relevant experience in customer care and your ability to work with optical products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer service. Mention specific examples of how you've helped customers in the past and your commitment to ongoing professional development.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you would handle various customer scenarios. Be ready to discuss your knowledge of eyewear and how you can contribute to the team at Boots Opticians.
How to prepare for a job interview at Boots Opticians
✨Showcase Your Customer Care Skills
As a Dispensing Optician, customer care is key. Be prepared to share examples of how you've provided exceptional service in the past. Highlight your ability to listen to customers' needs and offer tailored advice.
✨Demonstrate Your Knowledge
Make sure to brush up on your optical knowledge before the interview. Be ready to discuss the latest trends in eyewear and any new technologies you’ve embraced. This will show your passion for the field and commitment to ongoing learning.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to handle difficult customers or make quick decisions regarding eyewear choices. Practising these scenarios can help you respond confidently.
✨Emphasise Team Collaboration
Since you'll be working closely with an Optical team, highlight your teamwork skills. Share experiences where you inspired or supported colleagues, as this aligns with the role's responsibilities and shows you can contribute positively to the store environment.
