Debt Advice Caseworker

Job Description

The Debt Advice Caseworker will provide an in‑person high‑quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co‑workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

Responsibilities

• Collaborate with team, management, and external organisations.
• Provide in‑person debt advice and casework service.
• Mentor and support co‑workers to develop skills in debt and money management.
• Understand and deal with complex information.
• Carry out other tasks consistent with the grade from time to time.

Flexibility

Flexibility is a key characteristic of all our posts, and the post‑holder may be asked to carry out other tasks consistent with the grade from time to time.