Credit Risk Data Director, Flex Originations (Credit Cards)

Join to apply for the Credit Risk Director, Flex Originations (Credit Cards) role at Monzo Bank. We’re on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. Our product offering has grown significantly in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. Our UK customers can also save, invest, and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we create magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

About The Team: Our Borrowing (lending) business is growing rapidly across existing products and new initiatives. We aim to create a genuine feel-good factor regarding personal credit and are looking for driven, analytical, and creative individuals to help us achieve this goal. With our Flex product, we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is expanding, and we’re looking for a Director to lead the credit strategy for Flex originations.

How You’ll Contribute:

• Lead a team that will develop credit and pricing strategies for our growing range of Flex products and distribution channels.
• Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex.
• Oversee the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions.
• Promote a culture of proactive, high-quality analysis and ensure we have the right credit capabilities, infrastructure, and talent in place to scale safely.
• Collaborate with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models.
• Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Finance, and Second Line Credit Oversight.
• Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy.

You Should Apply If:

• What we’re doing here at Monzo excites you!
• You have multiple years of experience in unsecured lending, especially credit cards.
• You’re comfortable getting hands-on as well as taking a step back and thinking strategically.
• You have a working understanding of the regulations that apply to lending in the UK.
• You have experience working at banks with growing lending portfolios.
• You have a track record of leading analytical teams.
• You are a clear and precise communicator, able to articulate decision points for our executive team.
• You are comfortable working in a fast-moving and changing company.
• (Ideally) you have working knowledge of SQL and Python.

The Interview Process: Our interview process involves three main stages. We promise not to ask you any brain teasers or trick questions!

• Recruiter call
• Initial call with the hiring manager
• Final loop of interviews meeting the team

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process.

What’s In It For You:

• We can help you relocate to the UK.
• We can sponsor visas.
• This role can be based in our London office, but we’re open to distributed working within the UK.
• We offer flexible working hours and trust you to work enough hours to do your job well.
• Learning budget of £1,000 a year for books, training courses, and conferences.
• And much more, see our full list of benefits.

Equal opportunities for everyone: Diversity and inclusion are a priority for us, and we’re making sure we have support for all of our people to grow at Monzo. We’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.