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- Tasks: Support HR admin tasks and track clinic performance data.
- Company: Join Animal Trust Vets, a not-for-profit dedicated to animal care.
- Benefits: Enjoy a hybrid role, flexible hours, and generous annual leave.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Organised, detail-oriented, with HR or admin experience preferred.
- Other info: Part-time position, 20 hours a week, Monday to Friday.
The predicted salary is between 13000 - 16000 £ per year.
We’re looking for a detail-oriented Operations Administrator to support our Operations Division at Animal Trust Vets. You’ll manage key HR admin tasks such as issuing contracts and onboarding/offboarding colleagues, while also helping track clinic performance through data collection on client feedback, call handling, and system usage. You’ll also support site operations by updating e-booking platforms based on planning guides — helping ensure smooth day-to-day running across our clinics. If you’re organised, proactive, and want to contribute to a not-for-profit mission, we’d love to hear from you.
Key Responsibilities:
- HR Administration
- Prepare contracts, manage employee onboarding and leavers.
- Update HR systems as required.
- Respond to internal HR queries via the shared mailbox, escalating when needed.
- Collect and organise customer feedback and service data for each clinic.
- Keep internal performance dashboards updated weekly and monthly.
- Share key customer satisfaction scores with the finance team for reporting.
- Update online booking systems to match clinic staffing plans.
- Ensure appointments are available up to 8 weeks in advance.
- Flag missing or incomplete scheduling info to managers.
- Provide ad-hoc administrative support to the central operations team.
- Provide note taking, when required, for HR meetings.
What We’re Looking For:
- Organised & Detail-Focused – Manages admin tasks accurately and efficiently across multiple workstreams.
- Great Communicator – Handles queries professionally and works well with team members at all levels, and also happy to work independently.
- Tech-Savvy – Comfortable with HR systems, spreadsheets, and platforms like EzyVet and Vetstoria (or eager to learn).
- Proactive Problem Solver – Spots issues early and works with others to find practical solutions.
- HR or Ops Experience – Previous experience in HR or admin support roles is ideal; healthcare or multi-site experience is a bonus.
- Team Player with Shared Values – Supports our not-for-profit mission and is happy to help where needed.
Benefits:
- Monday to Friday role
- Hybrid role with a requirement to work 60% of time from our Ellesmere Port Hospital
- Part Time: 20hrs a week over 5 days
- 5.6 weeks annual leave (including Bank holidays)
Operations Administrator - Part Time employer: Animal Trust (UK)
Contact Detail:
Animal Trust (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator - Part Time
✨Tip Number 1
Familiarise yourself with the specific HR systems mentioned in the job description, like EzyVet and Vetstoria. If you haven't used them before, consider watching tutorial videos or reading up on their functionalities to show your eagerness to learn.
✨Tip Number 2
Highlight any previous experience you have in HR or operations roles, especially in a healthcare setting. Be ready to discuss specific examples of how you've managed admin tasks or improved processes in past positions.
✨Tip Number 3
Prepare to demonstrate your organisational skills by thinking of ways you've successfully managed multiple tasks or projects simultaneously. This could be through examples of how you prioritised work or streamlined processes in previous jobs.
✨Tip Number 4
Show your passion for the not-for-profit mission of Animal Trust Vets. Research their values and think about how your personal values align with theirs, so you can express this connection during your conversation.
We think you need these skills to ace Operations Administrator - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR administration and operations support. Emphasise your organisational skills and any tech-savviness, especially with systems like EzyVet or Vetstoria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the not-for-profit mission of Animal Trust Vets. Mention specific examples of how you've successfully managed admin tasks or improved processes in previous roles.
Highlight Key Skills: In your application, clearly outline your communication skills and ability to work independently as well as part of a team. Provide examples of how you've solved problems proactively in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Administrator role.
How to prepare for a job interview at Animal Trust (UK)
✨Show Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples of how you've managed multiple tasks efficiently in the past. This will demonstrate your ability to handle the diverse responsibilities outlined in the job description.
✨Communicate Clearly and Confidently
Since the role involves responding to HR queries and collaborating with team members, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated in previous roles, especially in a team setting.
✨Demonstrate Tech Savviness
Familiarise yourself with common HR systems and data management tools. If you have experience with platforms like EzyVet or Vetstoria, be sure to mention it. If not, express your eagerness to learn and adapt to new technologies.
✨Emphasise Your Problem-Solving Skills
The role requires a proactive approach to identifying and resolving issues. Prepare to share specific examples where you spotted a problem early and worked collaboratively to find a solution, showcasing your ability to think on your feet.
