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- Tasks: Deliver products and provide top-notch customer service in a dynamic branch environment.
- Company: Join City Plumbing, a leader in quality plumbing and heating products with a bright future.
- Benefits: Enjoy flexible hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team that values diversity and promotes a fun work culture.
- Qualifications: Must have a clean driving licence and previous driving experience; customer service skills are essential.
- Other info: Flexible working hours with plenty of notice; ideal for students seeking part-time work.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines.
This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Branch Sales Assistant - Flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products we offer, from boilers to bathroom suites. Having a good understanding of our inventory will not only help you assist customers better but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have before applying. Whether it's through networking or casual conversations, displaying enthusiasm and a friendly attitude can leave a lasting impression.
✨Tip Number 3
Be prepared to discuss your driving experience and how it relates to the role. Highlighting your knowledge of transport compliance and vehicle maintenance can set you apart from other candidates.
✨Tip Number 4
Emphasise your flexibility and willingness to work additional hours, especially during peak seasons. This shows that you're dedicated to providing excellent service and are ready to support the team when needed.
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles and customer service positions. Emphasise your ability to work flexibly and meet tight deadlines, as these are key aspects of the job.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered excellent customer service in the past and how you can contribute to the branch's success.
Highlight Your Driving Experience: Since the role requires a clean driving licence and previous driving experience, make sure to detail your driving history, including any relevant qualifications or training that demonstrate your capability and reliability as a driver.
Showcase Your Team Spirit: The company values an inclusive team environment, so mention any experiences where you've worked collaboratively with others. Highlight your ability to support colleagues and contribute positively to the workplace culture.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Customer Service Skills
As a Driver and Branch Sales Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Flexibility
This role requires flexibility in working hours, especially during peak seasons. During the interview, express your willingness to adapt to changing schedules and your understanding of the importance of meeting customer needs promptly.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating, as this knowledge will be beneficial in the role. Mention any relevant experience or knowledge you have about the industry during the interview to show your enthusiasm and preparedness.
✨Emphasise Teamwork
The company values an inclusive team environment. Be ready to discuss your experiences working in teams, how you support your colleagues, and how you contribute to a positive workplace culture. This will demonstrate that you align with their values.
