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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, an award-winning retailer dedicated to supporting families.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a caring team that makes lasting memories for families.
- Qualifications: Retail experience preferred; a passion for customer service is essential.
- Other info: Flexible shifts available; apply easily with a quick online form.
The predicted salary is between 24000 - 36000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Cardiff store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covers 12 hours per week, including either Saturdays, Sundays, or both.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form.
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
We're Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Retail Store Supervisor/Team Leader employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully led a team or improved customer satisfaction. Be ready to share specific examples that highlight your ability to motivate and support others.
✨Tip Number 3
Engage with the local community and potential customers before your interview. Attend events or visit the store to get a feel for the atmosphere and customer interactions, which can provide valuable insights to discuss.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you, making a positive impression on the hiring team.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision or as a senior sales assistant. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the brand's values. Mention specific examples of how you've created 'magical moments' for customers in previous roles.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team in the past. Highlight any achievements that demonstrate your ability to motivate others and achieve store results.
Be Authentic: Let your personality shine through in your application. Mamas & Papas values inclusivity and diversity, so be genuine about your experiences and what you can bring to their team.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've enhanced customer experiences in the past and express your enthusiasm for helping others.
✨Demonstrate Leadership Skills
You'll be leading a small team, so it's crucial to showcase your leadership abilities. Discuss your experience in managing teams, resolving conflicts, and motivating others to achieve their best.
✨Know the Products Inside Out
Familiarise yourself with the products offered by Mamas & Papas. Being knowledgeable about prams, cots, and other baby essentials will not only impress your interviewers but also show your commitment to providing excellent service.
✨Emphasise Inclusivity and Diversity
Mamas & Papas values inclusivity and diversity. Be ready to discuss how you can contribute to a welcoming environment for all customers and team members, reflecting the company's commitment to championing people from all backgrounds.
