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- Tasks: Manage and settle claims for professional liability policies while ensuring compliance and efficiency.
- Company: Join a leading underwriting firm focused on professional liability and risk management.
- Benefits: Enjoy flexible working options, career development training, and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer service and professional growth.
- Qualifications: Strong communication, problem-solving skills, and the ability to work independently or in a team.
- Other info: Engage in continuous learning and collaborate with various departments for effective claims management.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities include adjusting, settling, and managing claims arising on policies underwritten by W/R/B Underwriting (WRBU) related to Berkley Professional Liability (BPro) and, when necessary, Berkley Alliance Managers (BAM), following agreed authority limits and WRBU's Claims Management Policies and Procedures.
Manage the company's claims exposure proactively and efficiently, ensuring compliance with legal and regulatory standards. Protect the company's financial interests by validating claims payments and maintaining adequate reserves.
Provide prompt and efficient service to customers, adhering to the Treating Customers Fairly principles. Communicate claims developments, trends, and significant losses to stakeholders appropriately. Ensure effective interaction of Claims Management with all relevant Syndicate and affiliate stakeholders.
Maintain claims activities in line with claims philosophy, standards, and authority limits. Handle claims submissions promptly and efficiently within service level agreements, from notification to resolution. Appoint and oversee service providers, developing strategies for claim resolution.
Collaborate with brokers, co-insurers, and customers on claims issues. Ensure claims records are accurate and current on internal systems and manage workflow via ECF2 and other platforms. Work with WRBU and BPro senior management and underwriting teams to ensure smooth operations and effective communication.
Participate in Claims Management duties such as reviews, reserving, reinsurance analysis, and other projects. Engage in professional, technical, and career development training. Perform other similar duties as reasonably requested within your expertise, with periodic reviews and updates.
Coordinate with WRB Underwriting functions like Underwriting, Actuarial, Risk Management, Finance, and Compliance to enhance claims management. Attend relevant WRB Underwriting meetings and committees as required.
Qualifications include excellent communication skills to explain complex issues clearly and succinctly, ability to build trust and network effectively internally and externally, and a professional, approachable attitude to interact with management, colleagues, and external suppliers.
Strong presentation skills, effective time management skills to meet deadlines and prioritise tasks, and the ability to work independently and as part of a team are essential. The ability to use initiative and solve problems as they arise is also required.
Claims Adjuster (D&O) employer: W. R. Berkley Corporation
Contact Detail:
W. R. Berkley Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster (D&O)
✨Tip Number 1
Familiarise yourself with the specific claims management policies and procedures of WRBU. Understanding their approach will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance and claims management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the company culture and expectations.
✨Tip Number 3
Brush up on your knowledge of legal and regulatory standards related to claims management. Being well-versed in these areas will show that you are proactive and ready to handle the responsibilities of the role.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed claims or resolved disputes. Having concrete examples will illustrate your problem-solving skills and ability to work under pressure, which are crucial for this position.
We think you need these skills to ace Claims Adjuster (D&O)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management, particularly in professional liability. Use specific examples that demonstrate your ability to manage claims efficiently and comply with legal standards.
Craft a Strong Cover Letter: In your cover letter, emphasise your communication skills and ability to build trust with stakeholders. Mention any experience you have in collaborating with brokers or managing claims submissions, as this is crucial for the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've used initiative to solve problems in previous roles. This could include managing claims disputes or improving processes within claims management.
Highlight Professional Development: Mention any relevant training or certifications you have completed that relate to claims management or professional liability. This shows your commitment to continuous learning and development in the field.
How to prepare for a job interview at W. R. Berkley Corporation
✨Showcase Your Communication Skills
As a Claims Adjuster, you'll need to explain complex issues clearly. During the interview, practice articulating your thoughts succinctly and ensure you can convey your ideas effectively. Use examples from your past experiences to demonstrate your communication prowess.
✨Demonstrate Problem-Solving Abilities
The role requires you to use initiative and solve problems as they arise. Be prepared to discuss specific instances where you've successfully navigated challenges in previous roles. Highlight your analytical skills and how you approach problem-solving.
✨Emphasise Team Collaboration
This position involves working closely with various stakeholders, including brokers and management teams. Share examples of how you've collaborated in a team setting, showcasing your ability to build trust and network effectively both internally and externally.
✨Prepare for Technical Questions
Given the technical nature of claims management, brush up on relevant regulations and policies. Be ready to answer questions about claims processes, compliance standards, and how you would handle specific scenarios. This will show your preparedness and understanding of the industry.
